Customer Service Medical Billing

**** **** ****** #** ? Greeley, Colorado ***** ? 970-***-**** ?

abist2@r.postjobfree.com

Kristi Anderson CMBS, CPC-A

SUMMARY

Join an organization where I am able to utilize my medical background,

along with my strong customer service skills and make a positive

contribution toward your organization's future success. My enthusiasm and

sincere desire to learn will make my duties productive and enjoyable for

both my employer and myself.

PROFESSIONAL EXPERIENCE

Semperian LLC Greeley, Colorado December 2005

- March 2010

Customer Service Associate

< Appointed to the Quality Assurance team 4 months after being

hired

< Empowered customers to be more involved in their auto loans and

in maintaining their accounts

< Assisted management team in decreasing Transfer of Equity

process time from 90-120 days start to finish down to 20-30 days

Northstar Homes Inc Loveland, Colorado April

2005 - October 2005

Receptionist

< Scheduled appointments for the sales team, to meet with pursing

customer

< Performed administrative duties in the front office

< Greeted customers in person and over the phone

EDUCATION

IBMC Greeley, Colorado May 2009 -

October 2010

Associates of Occupational Studies Degree - Medical Billing and Coding

President's List

Exceptional Attendance

Alpha Beta Kappa Honor Society

May 2010

Externship

August 2010

< Banner Physician's Billing Office

o Worked in excel and NextGen in verifying patient's medical

insurance

< CPS Healthcare Solutions

o Internal audit of payments posted to patient accounts

o Posted payments to patients accounts

Aims Community College Greeley, Colorado August 2002

- June 2004

Associates of Applied Science - Marketing / Management

TRANSFERABLE SKILLS

< Excellence in customer service

< 1 years of knowledge in Medical Terminology, Anatomy & Physiology,

ICD-9, and CPT

< Proficient in Microsoft Office, Medisoft, and Internet Research

< Type 70 - 75 WPM

< Proficient with 10 key data-input and office equipment operations

< Excellent organization skills and attention to detail

< Managing multiple responsibilities and tasks efficiently

CERTIFICATIONS

Notary Public Colorado Secretary of State

August 2010 - August 2014

Certified Medical Billing Specialist September

2010 - September 2011

Certified Professional Coder - Apprentice October

2010 - October 2011

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