Duluth, GA *****
abipvr@r.postjobfree.com
Willa P. Bost
Objective Position as Customer Service Representative
Skills Customer Service, Service Industry Experience, Interdisciplinary Performing Arts, Event Coordination, Group
Facilitation, Public Speaking
Experience
Server/Bartender Trainer - TGIF, Inc. Duluth, GA, & Various Locations 2000 - 2009
• Served Customers in fast-paced restaurant environment
• Trained new hire servers and bartenders for customer service needs of guests and new store implementation
21st CCLC Project Director -Webster County Board Of Education Preston, GA 2003-2005
• Trained and supervised 26 staff members for Webster County Elementary After-School Program.
• Coordinated all program scheduling, activities, field trips, and family events.
• Submitted data and reports for program evaluation, Managed $280,000+ budget
After-School Program Director/Community Development Specialist - Family Connection Collaborative, Preston, GA
2002 - 2003
• Recruited, trained, and managed teaching staff and teen volunteers for Webster County Middle After-School Program.
• Facilitated workshops to empower parents and students and sponsored youth council focusing on leadership, character
development, and ATOD prevention.
FAMU DRS Site-Coordinator -Tallahassee YMCA,Tallahassee, FL, 1997 - 1998
• Planned after-school program schedule.
• Collected Tuition.
• Supervised staff members and program volunteers.
HIV / AIDS Educator - Kaiser-Permanente, Atlanta, GA, 2000- 2001
• Communicated the importance of healthy lifestyle choices through storytelling, puppetry, and dramatic
presentations.
• Promoted discussion of difficult subject matters with persons of diverse backgrounds using humor and
sensitivity.
Arts Consultant - Stewart-Quitman Middle School Lumpkin, GA, 2002 -2004
• Implemented music lessons for middle school after school program open to all middle school students.
• Assembled a vocal ensemble of students to perform for school functions.
Lead Teacher - St. Louis University, St. Louis, MO, 2003
• Developed the program rotation schedule and trained theatre professionals to clarify class objectives and
to write lesson plans.
• Trained school-age children technique and terminology related to vocal production, music, and theater.
Administrative Assistant - Production Group International, Inc. Atlanta, GA, 2000 - 2001
• Submitted and maintained up-dated communications with home office via e-mails, recorded the minutes for staff
meetings, and organized training sessions for on-call personnel.
• Maintained congenial relationships with clientele as the front line in an international events and communications
agency.
Administrative Assistant - Memphis Black Repertory Theatre Memphis, TN, 1995- 1996
• Spearheaded the marketing campaign for representation in the inaugural Taste of Midtown arts
and culinary festival.
• Coordinated an intensive performing arts workshop for children to promote upcoming auditions and
performances.
Assistant to Executive Director - Liberty Theatre Cultural Center, Inc. Columbus, GA
• Managed the facility, booked events and served as company representative.
• Created a database for marketing endeavors, ordered office supplies and recorded minutes for each board
meeting.
Banquet/Restaurant Server - Quality Inn & Suites, Hampton, VA, 1993 - 1995
• Set-up Banquet facilities for serving at formal dining events
• Served and catered to guests dining needs and requests
Education Florida A & M University Tallahassee, FL, B.S. Theatre Major