Myssi A. Alder
Florence Texas, 76527
abipsr@r.postjobfree.com
Dear Sir or Madam,
I ask that you consider my unique qualifications and skills, as outlined in
the resume provided, which I believe can help your organization to achieve
immediate and longstanding results.
Through out my career I have utilized my experiences, life lessons and
integrity to give each employer my full focus. Below I have outlined some
of my accomplishments:
. Help launch and maintain a lucrative e-commerce website for three
radio stations.
. Groomed and maintained a 170+ database of past, present and potential
customers.
. Able to maintain a close working relationship with clients while
handling a very demanding work load.
. I am able to work in a fast pace environment and able to prioritize
tasks.
For a detailed presentation of my career background, please review the
enclosed resume and feel free to contact me at your earliest convenience.
Thank you in advance for your consideration
Sincerely,
Myssi A. Alder
Myssi A.Alder
Mobile Phone: 512-***-**** E-mail: abipsr@r.postjobfree.com
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I encompass over 10 years of client/customer interaction and over 5 years
in the media/ advertising field. My goal is to obtain a position that will
enable me to use my strong organizational skills, educational background,
and ability to work well with people. I am always striving to learn fresh
skills and advance the ones I have.
Skills and Proficiencies:
(Strong Organizational skills . Team Building . Excellent multi-tasking
skills . Performs well under pressure . Personable . Goal Setting . Problem
Solving
. Strong Compute skills . Adobe Illustrator /Photoshop . MS Office 2007 .
Marketron . CSSR . Dealer Socket ( VCI
Professional Experience:
12/2005- 4/2010 Entercom Communications - Austin TX
National Sales Assistant (Assistant to the National Sales Mgr, for 3 Austin
radio stations, Hot AC, AC, and Talk Radio AM.)
. Oversee the data entry for all National orders and order
confirmations.
. Accounting duties include assistance with aging for all national
clients.
. Liaison to the Promotions Dept for all commercials needs.
. Collecting and inputting all Traffic/Continuity
. Maintaining e-commerce web site
. Coordinated all national on-site appearance with advertising clients.
3/2005- 10/2005 Home Depot Austin technology Center
Technical support for the following:
. Special Services
. Rental System
. Load N Go
. Design Systems, including Paint, Kitchens, Depot Direct Appliance
ordering, Carpet Measure, Millwork, Online Catalog Order Creation
(OCOC),
. Project Tracking (PATS), Will Call Management System,.
. Specific support procedures and troubleshooting tools are typically
utilized to address THD end-user requests. Also escalates
events/trouble tickets escalated to 2nd level to ensure resolution for
THD end users.
6/2002 - 3/2005 SBC Internet Services Austin TX
Technical Support Analyst
. Assigned only the most difficult problems encountered by SBC's 3
million plus subscribers
. Second level escalation team for all of SBC/Yahoo's dial and DSL
customers.
. Responsibilities include; Taking inbound phone calls from multiple
Level I support centers, Installation of DSL modems, NIC cards and
software setup, resolving email problems, modem and router
configuration, working knowledge of Windows and Macintosh systems.
. Work directly with Yahoo to resolve issues, independently troubleshoot
situations and escalate to coordinate efforts of staff and work within
a daily ever-changing environment.
. Excellent customer, trouble shooting and problem solving skills are
needed for this position. Work with numerous departments enabling
information flow throughout company.
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Myssi A. Alder
Mobile Phone: 512-***-**** Secondary Phone: 512-***-****
E-mail: abipsr@r.postjobfree.com