Customer Service Administrative Assistant

Tiffanie L. Hemmingsen

**** ****** **

abioky@r.postjobfree.com

248-***-**** Cell 248-***-****

Objective

Professional Administrative Assistant; experience, working in fast-paced

environments demanding strong organizational and interpersonal skills.

Trustworthy, Ethical, Fast learner and committed to superior customer

service. Confident and poised in interactions with individuals at all

levels. Detail-oriented, resourceful, and multi-task effectively.

Work Experience

Office Administrator

1/2003 - Present Real Estate One / Max Broock Realtors, Clarkston, Michigan

. Proficient in Microsoft Word. Type 50-60 w.p.m. I am able to do

employee scheduling, supervise staff, record keeping, and all related

tasks required in an office or front desk situation both routine and

spontaneous, equipment monitoring and trouble shooting which includes

multi-line phone systems, fax machines, voice mails, PA systems,

filing and correspondence. In the real-estate field, knowledge of

broker load for Real comp as well as upload and attach pictures to a

listing, do quick searches, and gather public records data for a

listing. Also, use of showing desk to set showing appointment. I am

familiar with pre-sale title ordering and closing documents. Oversee

all advertising, purchasing of inventory, training of new staff,

updates, problem solving, general organization, daily announcements

and activities, arrangements and preparation for office meetings,

personal assistant capabilities and create computer generated

documents. Assisting in Property Management.

Skills

Advertising and Marketing

Basic Accounting Skills Accounts Payable / Receivable Bookkeeping

Data Entry Excel Lotus 1-2-3 Micro Soft Works Customer Service and

Relations Manage Front Office

Incoming/Outgoing Mail Claim Processing General Operations of office

Filing

Micro Soft Multi-line Switch Board Operator Multi-Listing Outlook

Power Point Typing

Word Perfect Train New Hires Commissions Problem Solving

Programming Telephone and All Office

Machine operations Up-Loading New Agents into All Computer Web-Based

Programs Inventory Control

Schedule Appointments Web-Site management Quote Long Term, Short Term

Disability and Dental Benefits.

Employment History

1995- 2002 Professional Life Underwriters Services. Troy, MI Group

Assistant for Long Term Disability Short Term Disability and Dental

Benefits.

Education & Training

Lake Orion High School

1991 Baker College some college coursework completed in business

2006 Completed 40 hours Real Estate Pre-licensing

Reference

Toni Kubica 248-***-****

Kim Nutkins 248-***-****

Greg Mancini 248-***-****

Letters of Reference available.

Contact this candidate