Customer Service Assistant
Resume:
Melody J. Taylor
Lexington, Kentucky 40503
Telephone: 859-***-****
e-mail: abin0n@r.postjobfree.com
Summary of Qualifications
Touch typing 70 wpm Data Entry 9200 ksph Database Management
Microsoft Office Suites: Word, Access, Excel, PowerPoint
Excellent customer service and telephone skills
Work Experience
GTS Staffing, Lexington, KY; Office Assistant 2007
- 2008 Coded invoices daily, managed purchase orders printed
and packed lists and invoices involved in shipping.
Vesta Executive Housing, Lexington, KY; Housekeeper 2005
- 2007
Staged luxury apartments for leasing, kept facility clean
and removed staging materials after leasing.
Volt Temporary Service, Lexington, KY; Customer Service Agent
2004
Assisted victims with registration for federal hurricane assistance
received training in Vantive ticketing process.
Operation Read, Carnegie Center, Lexington, KY 2004
Special project lasted 6 months: Consolidated various
databases using Excel and Access for Budget, and compiled life
stories of participants and tutors for fundraising project.
Valvoline World Headquarters, Lexington, KY; 1993
- 1995
Marketing Administrative Specialist; supported a marketing department
exclusively. Assisted both fulltime employees and consulting or freelance
staff. Additional duties include mailing to national and international
retailers, updating presentation software files, managed retail tax
permits, and communicating with external creative service providers. Also
minutes, and travel arrangements.
Greenebaum, Doll and McDonald Law Office, Lexington, KY 1983 -
1985
Legal Secretary performs the daily clerical functions required for the
efficient operation of a legal office: filing, typing, dictation and
phone-answering duties.
Education
University of Kentucky, Graduate work 1999 - 2002
Teaching assistant and kept up student information.
University of Kentucky, Bachelors of Arts 1990
Somerset Community College, Associate of Arts 1982
References furnished upon request
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