Customer Service Representative
Resume:
TODD ABELE
***** ********** **, *** ***** CA **127
858-***-**** abimrf@r.postjobfree.com
Objective:
To obtain a position that will enable me to use my strong computer skills, the ability to work with other people,
and which will challenge and give the opportunity to learn and advance.
Work History:
December 2009 – Present
Ashford University Enrollment Advisor
Advised undergraduate students regarding admissions, degree completion, delivering specific information about
bachelor degrees, and company policies. Setting clear guidelines, deadlines, and expectations for the admissions
process, ensuring application and financial aid documents are completed. Ensure daily objectives, matrix and
other goals are complete. Schedule and conduct phone interviews and accurately convey course and program
information to prospective students. Assist other departments with data collection, customer service and
problem solving using Microsoft Outlook, Word and Excel.
January 2008 - July 2009
Stan Tashman and Associates In Store Service Representative
Supplies marketing and merchandising support to numerous stores, most notably Home Depot.
While working in the Flooring & Millworks Department, created initial product displays, reconfigured area
layout and audited departments’ public presentation to ensure accuracy to specifications. Fulfilled orders for
low stock products, missing items or damaged displays and signage. Marketed new and existing products
throughout stores.
• Successfully managed multiple projects with strict deadlines (up to 15 per month)
• Trained and coached Home Depot employees on functionality and features of new/updated products
January 2008 – May 2008
XX 1090 Sports Radio Intern
Operated the control board for live broadcasts while supporting audio editing. Assisted with
promotions/marketing team in setting up company sponsored events and remote broadcasts. Completed
listener survey’s for prize and station feedback. Entering audio data into computer’s using Microsoft Office
and Adobe Audio software.
Education:
2005-2008 California State University of San Marcos
B.A. Communications 2008
Coursework includes: Research methods, Conflict and Communication, Spanish
Achieved Deans list 2007 and 2008
2002-2005 Miramar Community College
Coursework includes: English, Statistics, Psychology, Speech
Contributing author for Sage, Miramar CC newspaper.
Other Skills:
Advanced experience in Mac and Microsoft Office applications, Microsoft Word, Excel, PowerPoint, and
Access. Strong interpersonal, organizational, leadership, writing, and verbal skills.
Contact this candidate