Security Service
Resume:
OBJECTIVE A career at the leading edge of Information Technology
using established skills in service calls, data migration,
upgrade implementation, troubleshooting, and computer
forensic and customer services.
EDUCATION Associates Degree, ITT Technical March 2005
2845 Elm Hill Pike
Nashville, TN 37214
WORK
EXPERIENCE
IKON Office Solutions
Miami, FL
2007- Sept 2009
Technical Document Specialist
. Provided technical consulting services that will resulted in efficient
& forensically sound electronic data recovery projects.
. Using e-discover computer forensic application collected data for
clients to create a manageable projects for clients.
. Using e-discovery computer forensic application created legal project
that would be used by legal council. Providing clients with electronic
data as well as printed data.
BancTec Inc
Hermitage TN
2007-2006
Computer Service Technician
. Performed in-home warranty service throughout Middle Tennessee and
Kentucky
. Maintained hardware upgrades for Dell Products and provided
troubleshooting and software support on network workstations and
Servers.
. Installed various parts to include motherboard, HD and various
internal parts on desktop and laptops. While also providing technical
training/demonstrations on working with Window XP and various
Operating Systems.
Brentwood Patrol
Nashville,TN 2002-2005
Security Officer
. Performed security operations utilizing video surveillance equipment
to identify and track illegal activity, achieving a 100% success
rating.
. Performed security operations by providing written reports on shift
activities ensuring all protocol were followed to the letter of the
law.
. Directed security operations by establishing and enforcing security
protocols
Matthew Garland Nissan& Mazda
Franklin, TN 2002-
2002
Car Sales
. Discuss customers' needs and advise them on the most suitable vehicle.
. Negotiated contracts and coordinated major ventures to acquire new
principles.
. Provided customer support by going over each step involved in
purchasing a vehicle from the test drive to financing the purchase
making the customer comfortable with the purchase.
Bay point Schools
Miami,FL 2001-2002
Primary Counselor
. Specialized in drug/alcohol education, anger management, and drop out
prevention, future career planning, and effective communication
techniques.
. Providing outreach services, daily care, and crisis intervention and
mentoring of eight students on the advantages of education and career
choices.
Military
United States Army Aug1990- April 2001
United States Army Reserves Nov 2007-Present.
Related Skills
. Experience Leader/Master Trainer
. Strong organizational and detail-oriented skills
. Critical Problem-Solving
. Effectively handle multiple tasks simultaneously
. Demonstrated ability to acquire and apply knowledge rapidly
. Independent work with minimal supervision and contribute to team
. Computer/Network Security
. Hardware/Software Trouble Shooting
CERTIFICATIONS DCSE, E-Discover Certified
REFERENCES Available upon request
Contact this candidate