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Customer Service High School

Location:
North Las Vegas, NV, 89032
Posted:
October 26, 2010

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Resume:

T asha Williams

**** ***** ***. 702-***-****

702-***-****

Las Vegas, NV 89032 w abijme@r.postjobfree.com

Profile

Motivated individual excited to contribute the skills, talents and knowledge

acquired from Criminal Justice education to the growth of a progressive

organization.

Education

Kaplan College: Associates Degree i n Criminal Justice

10/2008-2/2010

Valley High School

06/2008

Accomplishments

High Honors/Honors* Student Council * Perfect Attendance

Certifications

SmartDraw Certified * Identikit* FEMA: IS-00100.a Introduction to the

I ncident Command System ICS-100

Skills

• Exceptional Customer Service

• Cash/Credit POS transactions

• Proficiency Microsoft Office

• Analytical problem solver

• 35 WPM

• Prompt assistance

• Working Knowledge Criminal Justice System

o Introduction to Criminal Justice

o Criminology

o Investigations

o White Collar Crime

o Research and Analysis

o Security/Police Operations

Detaining and questioning suspicious individuals

Preparing incident reports

o Criminal Law

o Criminal Evidence

o Psychology

o Juvenile Justice Systems

• Criminal Justice Court System

• Private Security

• Effective oral/written Communicator

• Observant

• Quick learner

• Able to prioritize and multi- task

• Dependable

• Organized

• Detail- oriented

Experience

The Haynes Family May 2008- May 2010

Assistant Child Care Provider

• Observed and monitored play activities, entertained child by reading and playing

games

• Supervise children ages 1-4 years old

• Prepared and served meals and baby formulas

• Assist children with clothing, and bathing

• Maintain and sanitize children’s play areas

Wal-Mart August 2010-

Present

Meat Sales Associate

• Provides customer service by

o Acknowledging the customer

o Identifying customer needs and resolving their issues and concerns

o Assisting with purchasing decisions and locating merchandise

o Promoting products and services

o Maintaining a safe shopping environment

• Maintain merchandise presentation by

o Stocking and rotating merchandise

o Removing damaged or out-of-date goods

o Setting up, cleaning, and organizing product displays

o Signing and pricing merchandise appropriately

o Securing fragile and high-shrink merchandise

• Maintain area responsibility in accordance with Company policies and procedures

by

o Properly handling claims and returns

o Zoning the area

o Arranging and organizing merchandise/supplies

o Identifying shrink and damages

o Ensuring a safe work enviroment



Contact this candidate