Customer Service Sales

*** *. ****** ******

Green Valley, IL ***** Phone 309-***-****

Cellular 309-***-****

E-mail abiivu@r.postjobfree.com

Diane Coriell

Objective: Obtain employment utilizing the skills I possess as described

below.

Employment Marine Certification Analyst Jun, 1999 - Aug, 2010

Adecco / Caterpillar, Inc.

Prepare and submit certification requests for Caterpillar

marine engines; obtain/organize data from Caterpillar

dealers/databases following complex guidelines set up by

marine societies worldwide; data entry, electronic mail,

Word, Excel, Access, customer service

Reduced number of submittals with errors

Increased productivity and efficiency

Created record keeping spreadsheets

Improved rapport with marine societies

Machine Operator Apr, 1996 - Jun, 1999

Mail Tech Enterprises

Operate mail inserter machine, sort mail for bulk mailings,

interpret US Mail regulations

Increased productivity

Sales Clerk / Store Manager Nov, 1989 - Apr, 1996

Fannie May Candies

Serve customers, order inventory, hiring, training,

scheduling, payroll, record keeping, cleaning/maintenance,

cashier, product marketing, supervise employees

Increased sales

Data Processor Oct, 1987 - Apr, 1994

Winkler Meats, Inc.

Invoicing, prepare/print work orders, statements, A/P

checks, record payroll, inventory record keeping, numeric

and alpha-numeric data entry, audit data

Worked without supervision

Improved efficiency

Reduced errors

Education

Illinois State University June, 1979 - May, 1980

Master of Music Education

3.7 GPA

University of Illinois Aug, 1969 - June, 1973

Bachelor of Science in Music Education

4.25 GPA

graduated with "High Honors"

taught school thirteen years

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