Manager Six Sigma
Resume:
Elizabeth J. Kraft
Winston-Salem, NC 27106
336-***-**** cell
abiiq8@r.postjobfree.com
OBJECTIVE: An operations management position incorporating process
improvement, employee empowerment and project management in a
dynamic, progressive environment.
EXPERIENCE:
12/09 - current Wake Forest Baptist Medical Center
Winston-Salem, NC
Six Sigma Black Belt. Work 14 hours per week assisting Black Belts
to facilitate Six Sigma projects in departments such as Surgical
Services, Food and Nutrition Services and Respiratory Care,
while self studying to take the American Society of Quality Six
Sigma Black Belt exam. Became an ASQ Certified Six Sigma Black
Belt in May, 2010 and am now working on process mapping
approximately 50 PeopleSoft processes in both the Hospital and
Medical School, in order to create common processes across the
whole institution.
12/04-9/09 Personal Best Coaching Winston-
Salem, NC
Owner/Personal Trainer. Owned and operated a Personal training
Business while raising my young children. Self studied and
received Personal training and Lifestyle and Weight Management
Certification from American Council on Exercise.
3/06-6/06 International Legwear Group
Hickory/Hildebran, NC
Process Improvement Consultant. Consulted ILG on processes across
departmental lines to map out processes, combine and consolidate
processes and rewrite Standard Operating Procedures to
incorporate changes.
7/97 - 3/99 Comverse Technology, Comverse Network Systems
Wakefield, MA
Process Engineering Manager. Directed the Process Engineering
Department in the manufacturing of telecommunication equipment.
Responsible for new product introduction, including document
initiation, control and release. Improved manufacturing
processes, engineering drawing accuracy, and Standard Operating
Procedures in accordance with ISO9001. Chaired the
implementation team and participated in the introduction of
Oracle in the manufacturing areas of the business.
3/94 - 7/97 Wakefield Engineering, Inc.
Wakefield, MA
Plant Manager promoted from Sub-Plant Manager. Oversaw all aspects
of operations for 6 product lines in a fast past, 2-shift,
manufacturing environment of thermal management products.
Directed and developed a 110 person, multi-functional team
consisting of Cost Estimators, assemblers, CNC machinists, Tool
and Die, shipping and warehouse personnel, wash and coating
line, Manufacturing Engineers, Buyers and Planners. Instructed
and mentored employee teams to continuously improve operations,
to delight customers and to increase employee motivation and
development. With the use of Visual Controls and ISO 9000 SOPs,
I introduced Lean Manufacturing and Kanban to the organization.
Developed and maintained operational budgets. Implemented
Fourth Shift MRP system. Became Jack-of-all-trades in times of
crisis in order to get the job done.
Major accomplishments included reduction of past dues by 50%,
increased on time delivery from 65% to 95%, reduced lead time
from 7 weeks to 3 weeks, mentored several employees for career
advancement within Wakefield Engineering, Inc., and reduced raw
material inventory and work in process by 35%.
7/90 - 3/94 TRW Inc., Transportation Electronics Division
Auburn, NY
Product Line Manager. Coordinated a 3-shift cross-functional team
consisting of 108 unionized production associates and 15
professional staff associates in the manufacturing of electronic
assemblies for the automotive industry. Responsible for
improving Quality Operating System measurables reflecting the
product line's performance, as well as the day to day activities
of manufacturing. Directed continuous improvement teams using
Honda's BP and 5-P approaches to problem solving in a very high
growth environment. Selected to work with Honda Motor Company
Purchasing personnel on a 6 month assignment in Reynosa, Mexico
and Toronto, Canada to learn and implement the BP(Best
Practices) program. Utilized Toyota's 7 step problem solving
methodology while manufacturing and supplying Toyota remote
keyless entry systems.
TRW Inc. World Headquarters Cleveland, OH
Management Associate. Began career with TRW in the Management
Associate program, which is designed for professionals with
graduate degrees to experience numerous manufacturing
environments, multiple management infrastructures and various
standard operating procedures, within 4 different TRW locations.
Held challenging positions as a Production Team Advisor,
Manufacturing Consultant, Product/Process Engineer and TQM
coordinator. Introduced processes such as Kanban, Employee
Empowerment, TQM, and SPC to manufacturing associates across
TRW, Inc..
5/89 - 8/89 Ford Motor Company Norfolk, VA
Production Supervisor. Supervised 23 United Auto Workers assembling
the interior trim and robotically installing front windshields
into Ford F-Series trucks. Determined root causes of defects
with structured problem solving techniques. Coordinated all
communication between management and United Auto worker
employees. Attended daily quality audit meetings with
management, prepared and presented continuous improvement
activities for monthly quality studies. Developed a love for
fast pace challenges and decision making. Developed expertise
in efficiency studies. Obtained a relationship of trust and
confidence with the employees on the trim line, which enabled an
easier working environment for management and employees.
EDUCATION:
&CERTIFICATIONS
2010 ASQ Certified Six Sigma Black Belt
2009 NC A&T University Refresher Course ASQ Six Sigma Black
Belt
2006 ACE Certified Lifestyle and Weight Management Consultant
2005 ACE Certified Personal Trainer
1990 Rensselaer Polytechnic Institute 1988 Ithaca
College
MS, Industrial & Management Engineering BA,
Mathematics/Physics
Concentration: Manufacturing Minor: Music
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