Customer Service Manager

Eric Brandon Sayre

**** ***** **** ********, ******* 35594 205-***-****

abigpl@r.postjobfree.com

EDUCATION

Associate Applied Sciences in Industrial Electronics Technology

Shelton State Community College- Tuscaloosa, Alabama- December 2014

Certification- Emergency Medical Technician

Bevill State Community College- Hamilton, Alabama- 2010

Certification- Self Contained Breathing Apparatus

Alabama Fire College- Tuscaloosa, Alabama- 2007

Certification- Clandestine Meth Labs

Alabama Fire College- Tuscaloosa, Alabama- 2007

Certification- Wilderness Search and Rescue

Alabama Fire College- Tuscaloosa, Alabama- 2007

PROFESSIONAL EXPERIENCE

Team Leader

Fisherman's Landscaping- Tuscaloosa Alabama- 2013-2014

. Managed and trained employees in company procedures.

. Kept projects on schedule and assisted with landscape designs.

. Marketed/promoted the company and provided financial/time estimates

for new projects.

. Heavy equipment operator.

Team Leader/Customer Service

Lowes Home Improvement- Northport Alabama- 2010-2013

. Certified heavy equipment operator.

. Assisted Safety Team Members; trained in safety

requirements/procedures, and assumed responsibility for maintaining

OSHA safety requirements.

. Assisted with manager inspections, shrink/loss prevention, and

delivery paperwork.

. Managed/trained new department employees and managers. Assisted in

making schedules and appointing zones.

. Oversaw closing duties including: counting/processing end of day

transactions and store lock up.

. Assumed responsibility for department functions, activities, and

employees.

. Ensured that standards for customer service, merchandising, operation

safety and security were met.

. Greeted customers and provided responsive service.

. Departments: Outside Lawn and Garden, Receiving, Tools, Hardware,

Lumber.

Security Officer

Securitas Security Firm- Hamilton Alabama- 2009-2010

. Secured facilities and checked in visitors/delivery trucks.

. Escorted terminated employees out of the facility. Escorted visitors

in and out of the facility.

. Provided a detailed hourly log of events and daily reports of shift

summary.

Customer Service

Wal-Mart Supercenter- Winfield/Fayette Alabama- 2005-2009

. Operated cash register including: cash transactions, checks, and

charges.

. Ensured that standards for customer service, merchandising, operation

safety and security were met.

. Certified heavy equipment operator

. Helped with shrink/ loss prevention and promoted sales on certain

items.

. Departments: Sporting Goods, Garden Center, Receiving, Electronics,

Photo Center.

Firefighter

Winfield Fire Department- Winfield, Alabama- 2005-2007

. Fought residential, commercial, and vehicle fires.

. Extracted trapped victims from car wrecks, and assisted paramedics

with injured victims.

. Assisted Arson Investigator with ongoing investigations, and assisted

with dive team operations.

. Wilderness Search and Rescue

. Assisted Police with meth lab evidence and capturing suspects.

RELATED SKILLS/EXPERIENCE

. Knowledgeable of Allen Bradley Programmable Logic Controls 5, using

RXLogic programming.

. Knowledgeable of motor controls and installation of three phase

motors.

. Knowledgeable of AC/DC motors and generators.

. Capable of reading electrical schematics.

. Welding and Machining.

. Detail oriented with the ability to work independently and as a member

of a team.

. Proficient in Microsoft Office and various databases.

. Independent manager of time and able to communicate efficiently.

RELATED COURSES

. Basic and Advanced Programmable Logic Controls

. Basic and Advanced Motor Controls

. Basic and Advanced AC/DC Machinery and Controls

. Applied Electronics Computations

. Concepts of Alternating Current and Concepts of Direct Current

. Concepts of Solid State Electronics

. Concepts of Electronic Circuits

. Concepts of Digital Electronics

. Circuit Fabrications

. R F Communications

. Digital Communications

ACADEMIC SCHOLARSHIPS

. Industrial Technology Academic Scholarship- Shelton State Community

College- Spring 2014

. Industrial Technology Academic Scholarship- Shelton State Community

College- Fall 2014

ACADEMIC HONORS

. Dean's List- 3.5 GPA- Fall 2013

. Dean's List- 3.5 GPA- Spring 2014

. President's List- 4.0 GPA- Spring 2010

ORGANIZATIONS

. Christians United for Israel, Vice President

. College Republicans, Vice President

. Successful Young Gentlemen, Treasurer

PROFESSIONAL REFERENCES

. Will be provided upon request

Contact this candidate