Customer Service Sales

Jon D. Pressley

**** *** ******

Henderson, NV **052

702-***-****

abighp@r.postjobfree.com

Employment History

**** - **** ********* ***.

Las Vegas, NV

FF&E Plan Coordinator

. Heavy communication with designers, architects, vendors, and

subcontractors.

. Supervised installation and oversee daily progress.

. Supervised all subcontractor repairs to ensure quality and timeliness

of work.

. Create daily inventory pull list for installers.

. Order and maintain all architectural, electrical, interior design, and

lighting plans for FF&E department.

. Create matrices of rooms, furniture, lighting, and art.

. Create and maintain all FF&E master spreadsheets for multiple areas of

the project.

. Verify counts of all FF&E items for procurement purposes.

Customer Service Representative

. Construction punch and back check of multiple units within two fully

furnished 38-story condominium towers.

. Scheduling and communicating with subcontractors to ensure timely

completion of work.

. Detailed inspections of all FF&E items.

. Creating and distributing work orders to numerous subcontractors.

. Conducted owner walkthroughs, notated and addressed any issues.

Mar. 2006 - Oct. 2006 Daltile

Las Vegas, NV

Customer Service Representative

. Assist customers with selection of several different types of tile.

. Extensive personal interface with customers and sub-contractors.

. Inventory management and assessment of current levels.

. Keying business orders taken face to face, over the phone, or through

fax.

. Strong experience in a warehouse environment.

. Marketing and sales of an array of products.

Feb. 2005 - Oct. 2005 Quik Drop

Lewisville, TX

EBay Auction Listing Agent

. Intensive customer service and problem solving requirements.

. Researched and established base pricing for auction items.

. Prepare, package, and ship a variety of items.

. Limited outside sales and telemarketing.

2003 - 2005 Fragrant Temptations

Bedford, TX

Co-Owner/Founder

. Oversaw and contributed to candle production.

. Purchasing and inventory control of products.

. Sales of product in four states.

. Accounting and financial planning.

. Merchandising and display of products.

2000 - 2001 Cable Network

Advertising Weatherford, OK

Account Executive

. Outside television advertising sales within a six market area.

. Intense cold calling and customer service were required.

. Scripting and directing of all ads sold to my clients.

. Assisted and supervised the post production process to ensure

client's needs were met.

Education

1998 - 2001 Southwestern Oklahoma State University, European History

Weatherford, OK

2003 - 2004 Tarrant County Junior College

Hurst, TX

Other Qualifications

. Extremely literate in all Microsoft Operating Systems.

. Extensive software usage of Microsoft Office Applications.

. Literate in Microfax FF&E purchasing software.

. Knowledge using On Screen Takeoff 3

. Strong interpersonal skills resulting in positive relationship

building.

Projects:

The Residences at the MGM Grand (Signature Towers) - Las Vegas, NV 2006-

2007

Fontainebleau III (Sorrento) - Miami, FL 2007

Turnberry Executive Offices @ Town Square - Las Vegas, NV 2008

Turnberry Towers - West Tower, Las Vegas, NV 2008

Fontainebleau Miami Beach (Chateau & Versailles Towers) - Miami, FL 2007-

2008

Fontainebleau Las Vegas - Las Vegas, NV 2007-2009

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