Human Resources Resource

Melicia McCain, PHR

**** ***** **** *****

Charlotte, NC 28215

704-***-**** (mobile) abiejp@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Certified Human Resources Practitioner with extensive experience in

employee relations, policy and procedure interpretation, and new employee

orientation. Have a sound foundation and understanding of legal and

compliance issues, confidential record keeping and overall Human Resource

Generalist functions. Proven record of administrative excellence as well as

background in staff recruitment and retention. Dedication and excellent

communications skills have allowed for successful professional growth in

various organizational settings.

PROFESSIONAL EXPERIENCE

Continental Tire the Americas, LLC -Tire Manufacturer (Contract Assignment)

2010

Interim HR Business Partner/Recruiting Assistant

. Performed routine Human Resource functions including employment

verification, unemployment documentation processing, education

reimbursement calculations

. Participated in Labor Market Testing for visa applicants

. Gathered and organized information as part of the Affirmative Action

Plan reporting process

. Conducted new hire orientations for interns and temporary employees

. Scheduled and conducted interviews for intern, entry level and

temporary positions

. Collected and maintained applicant information for tracking and

recruiting activities

. Compiled information for interview guides based on position specific

competencies

. Coordinated travel for out of town candidates including air, hotel and

automobile rental

. Periodically updated driver and vehicle information in the company

fleet maintenance system

Jacob's Ladder Job Center- Workforce Readiness Program, Charlotte, NC

2009

Interim Program Coordinator (Part-Time)

. Served as a resource for participants in resume and interview

preparation

. Scheduled speakers to share job search and life skills strategies

. Represented Jacob's Ladder at Job Fair events

. Assisted in scheduling and coordinating employer events

Xcellence, LLC, Automotive Customer Service Organization, Fort Mill, SC

2007 - 2008

Human Resources Generalist

. Provided Human Resource services to employees, including new employee

orientation, progressive discipline, problem solving, corrective

action, exit interviews, improving work environment and enhancing

employee morale.

Melicia McCain, PHR Page 2

. Conducted pre-employment drug screens, and processed all new employee

documentation and minimized policy violations. Maintained and updated

current employee personnel file information, ensuring accurate and

compliant systems.

. Performed telephone screen and first face-to-face interviews for call

center and dealership candidates in both hourly and salaried

positions.

. Successfully negotiated with benefits brokerage organizations to

secure cost effective medical, dental, and vision coverage for call

center and dealership employees.

. Assisted the Chief Financial Officer with the processing of the bi-

monthly payroll.

Beazer Homes, USA, New Home Construction Company, Charlotte, NC

2004 - 2007

Human Resources Generalist

. Coordinated all human resource functions for the 100+-employee local

division office.

. Presented new employee orientations, conducted annual benefits

enrollment briefings, prepared offer letters, processed background

checks and drug screens.

. Generated Family & Medical Leave and Workers Compensation

documentation; supplied short-term and long-term disability

information.

. Initialized new employee system access and updated current employee

system changes; conducted exit interviews; participated in

unemployment hearings. Assisted payroll administrators in the

processing of the multi-division regional bi-monthly payroll.

. Collaborated with managers and supervisors to provide recruitment and

selection services, posted job openings online using internal and

external systems;

. Managed and distributed submitted resumes; assisted in division Career

Night events. Attended job fairs at Clemson University and UNC-

Charlotte to recruit summer interns and graduating new hires.

. Maintained career development plans for all employees; advised

management and employees on corrective action issues, locally

administered and monitored quarterly and annual performance appraisal

processes.

. Teamed with the Safety Committee to monitor office first aid and

division accident investigation information. Scheduled and

participated in division wide CPR, First Aid and Bloodborne Pathogens

training.

Coats North America, Industrial Thread Manufacturer, Charlotte, NC

1998-2003

Executive Secretary - Manufacturing Industrial Relations/Safety Systems

. Supported the Vice President of Manufacturing Industrial Relations and

the Vice President of Safety Systems. Supplied assistance and

information to the human resource departments of manufacturing

locations located throughout Western North Carolina and Georgia.

. Interpreted both the Hourly Employee Handbook and the Management Guide

for salaried employees. Assisted the Corporate Human Resources and

Benefits Departments with employee information using the HRizon

Information System. Assisted in the revision and publication of the

Hourly Employee Handbook.

Melicia McCain, PHR Page 3

EDUCATION

Professional In Human Resources (PHR) Certification - December 2008

Master of Human Resource Management - June 2005

DeVry University, Keller Graduate School of Management, Charlotte Campus

Bachelor of Professional Studies - April 1992

The College For Human Services (Metropolitan College of New York), New York

Software Skills: Microsoft Word, Excel, PowerPoint, Outlook, Access,

Visio, ADP Enterprise, HRizon, Rapid Pay, ReportSmith, iReports, SAP, Lotus

Notes.

Professional Associations: Society For Human Resource Management (SHRM),

Charlotte Area Society For Human Resource Management (CASHRM), National

Association For African Americans in Human Resources (NAAAHR), Union County

Human Resources Association (UCHRA).

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