Customer Service Software Engineer
Resume:
Ronak P. Bajari
abiddt@r.postjobfree.com
Cincinnati, OH www.linkedin.com/pub/ronak-
bajari/16/414/352 703-***-****
OBJECTIVE: Seeking a Software Engineer position where I can apply my
skills.
EXPERIENCE:
Global Quality Corporation, Cincinnati, OH
June 2010 - Present
Programmer Analyst
Project: iPhone App Development for David J Joseph Company (DJJ)
The Mobile application is designed for a commercial user to quote and
capture supplier visit and contact information
Functionality of the application is geared towards facilitating
improved customer service as well as tracking the
effectiveness of follow-up visits. Other objectives specified by the
client include incorporation of profitability and volume
measures as well as making the pricing information easily accessible
for the users during the quote generation process.
. Followed the Rapid Application Development (RAD) technique for the
software lifecycle
. Developed the Application with use of Navigation, TabBar, ModalView,
WebView and other Controllers
. Responsible for designing the Application's User Interface in Interface
Builder and developing the code for the same in Objective C
. Consumed data from REST Web Services and parsed the XML data from
it using native classes in Objective C.
. Implemented JavaScript methods in to navigate from Hyperlinks in
WebView.
. Used SCM and ASSEMBLA for code Sub Versioning and synchronization
. Implemented Data Persistence using NSUSER Defaults and SQLLite
Project: Business Intelligence Reports Developer
. Develop Business Intelligence Reports for Inventory and Supplier
Profitability Dashboards in Microsoft Silverlight 3.0
University of Cincinnati, Cincinnati, OH
Sep 2009 - June 2010
Teaching Assistant - Statistics
. Responsible for teaching Statistics, Decision Modeling, Data Analysis and
Calculus concepts to undergraduate students.
. Sole point of contact for problem-solving and additional help issues.
. Additional duties included teaching Algebra to students with special
needs.
Tata Consultancy Services, Mumbai, India
Mar 2008 - Aug 2009
Software Engineer for Nortel Ericsson Networks Client: Verizon Wireless
Project: CDMA (Carrier Division Multiple Access) Signaling Optimization
(CSO- NOIS Architecture)
The project aimed at optimizing the messages exchanged during call
setup & teardown between the DSFP (EBSC) and
CAU (LPP). The objective of this activity was to reduce the number of
messages associated with CDMA signaling and
thus gain processing time in the CSS components. The feature was
achieved by combining and eliminating messages,
eliminating redundant parameters, and moving certain functionality to
relevant nodes. This feature helped to
reduce call set up time, as well, and improve call capacity (LPP) &
performance.
. Participated actively in the Software Development Life Cycle/Full Cycle
of CSO
. Developed and verified test case document, unified verification plan
using Mercury (HP) Quality Center
. Performed design and system integration testing (across MSC, BSC and BTS
nodes) to test functionality. Collected and verified logs to ensure end-to-
end call-setup with voice path and correct flow of messages across the
nodes. Performed traffic testing using CMUST tool (Nortel proprietary) at
the MTX node to find the exact gain due to CSO code implementation at MTX
node
. Designed project workflow process document high level design and did an
in-depth analysis of the implementation plan
. Implemented the code in PROTEL from the work flow for the SMS, LBS,
OTAPA and OTASP modules
. Tested SMS module functionality with the peripheral capacity to calculate
the gain over existing functionality
. Solved a critical change request for unexpected message handling during
the call set up two weeks before the deadline
. Managed the SANITY team (team of seven) and ensured timely and successful
completion of testing process for the weekly code build for NOIS switches.
St Angelo's Computers Ltd, Mumbai, India
Nov 2007 to March 2008
Lecturer/Trainer
. Trained students and professionals in C, C++, Java and SQL and also basic
computer skills.
Thakur College of Engineering and Technology, Mumbai, India
July 2007 to Oct 2007
Lecturer
. Taught Computer Programming and Design in C/C++ course to undergraduate
students
. Assisted professors with course-related assessments.
TECHNICAL SKILLS:
C, C++, Objective C, Java, HTML, JAVASCRIPT, ASP .NET,
C#, SharePoint, XML, Microsoft Silverlight(MVVM pattern), Ruby on Rails(MVC
pattern); Tools: HP Quality Center; Web Architecture: Service Oriented
Architecture (SOA),developing Web Services with REST/SOAP protocols; Data
Modeling and Normalization, Business Intelligence ( Data Warehousing and
Mining), SQL, ORACLE 9i/10g, PL SQL,Tools: ERWIN, Microsoft Office Suite,
Visio; Operating Systems: UNIX, Windows and MAC
SYSTEMS SKILLS:
Process Modeling, Object Oriented Designing and Analysis methodologies:
BPMN (BPEL), UML, Tools like Rational Rose, Enterprise Resource Planning
(ERP) with elementary knowledge of SAP (Finance, Materials Management and
Sales and Distribution modules), Project Management.
EDUCATION:
Master of Science - Information Systems (MS-IS)
University of Cincinnati, Ohio
Expected Completion: June 2011
GPA: 3.35
Awarded merit-based scholarship
Bachelor of Engineering, Computer Science
May 2007
Mumbai University, Mumbai, India
Placed in top 10% students in program for two years
Completed Degree with Distinction GPA: 3.8
ACADEMIC PROJECTS:
. Accomplished an optimal architecture design in BPMN and UML diagrams viz.
USE Case, sequence diagram and class diagrams for 3PL Logistics Company
. Developed Employee search portal using SOA architecture. The Website
consumes Web Services developed with SOAP protocol generates XML from
database on provisioning side and parses this XML on consumption side to
display
Consumption:
http://cbatest.uc.edu/10sis725/bajarirp/SOA/Prj/Search.aspx
Provision:
http://cbatest.uc.edu/10sis725/bajarirp/provisionfinal/
. Designed and modeled database for Winter Olympics '2012. The Database
was normalized to 3NF. Also implemented
triggers and procedures using PL-SQL for the same.
. Developed website for Cincinnati Boy Scout Association in ASP .NET with
C#
http://cbatest.uc.edu/10Wis722/bajarirp/HW_FINAL/playerinput.aspx
. Developed a website in ASP.NET with C# for Cincinnati Volleyball
Commission.
http://cbatest.uc.edu/10Wis722/group7/project3/
INDEPENDENT PROJECTS :
. Self-Learning Android Application Development.
PRO-BONO WORK:
. Will be participating in the SW Ohio GiveCamp where software
architects, developers and designers come together over the course of a
weekend in October and implement technology projects for non-profits in
the community.
EXTRACURRICULAR ACTIVITIES:
. Class Representative for three semesters in college
. Completed Training in Six Sigma in Aug'09
. Completed Telecommunication Domain Level Certification at TCS in
January 2009
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