Customer Service High School

RESHAUNDA SMITH

**** *. ***** ***

Sarasota, Florida 34234

(Home) 941-***-****

(Cell) 941-***-****

(Email) abidd1@r.postjobfree.com

OBJECTIVE

To obtain a position this will utilize my interpersonal skills and

experience in customer service, problem solving, and my ability to work as

a team.

ABILITIES

. Computer literate; type 30-35 wpm

. Able to multi-task

. Self-motivated

. Work well as a team

. Customer service oriented

. Multi-line phone system

. Detail oriented

EXPERIENCE

Ticket Agent

2006-2008 Sarasota International Airport

6000 Airport Circle Sarasota, FL 34237

RESPONSIBILITIES

. Issued tickets to passengers

. Tagged luggage

. Helped board the plane

. Recorded claims for lost luggage

. Closed flights

Records Clerk

2003-2006 Spherion (Sarasota Clerk of Circuit Court)

8454 Lockwood Ridge Rd. Sarasota, FL 34237

. Prepared documents for copying,scanning,faxing, and filing

. General office duties as requested

. Audited criminal records

Resident Aid

2002-2003 Palmetto Guest Homes

820 5th Street West Palmetto, FL 34221

. Assisted with daily tasks

. Transported to and from appt,activites,etc

EDUCATION

Sarasota Technical Institute

High School Diploma

REFERENCES

Available upon request

Contact this candidate