Jamie C. Carter
**** ***** *** ****** ? Broken Arrow, OK 74011 ? 918-***-**** ?
abibb0@r.postjobfree.com
EDUCATION
Bachelor of Science - Journalism/Public Relations ~ Oklahoma State
University, Stillwater, OK
Associates Degree - Business ~ Tulsa Community College, Tulsa, OK [12 hours
in accounting]
EXPERIENCE
HSBC Card Services 2003 - Present
Project Management / Analyst Business Systems 2010 - Present
. Coordinate teams from multiple work areas to collaborate on
implementing system related projects.
. Responsible for creating, updating and maintaining the project
database and related documentation.
. Develop and implement project plans.
Senior Business Applications Analyst 2007 - 2010
. Responsible for implementing new plastic products and brands for
solicitation to customers.
. Serve as a mentor, providing guidance on all areas of Cardholder
Communications to internal and external customers.
. Administration of users access to reporting software.
. Develop employees by cross training them on all functions within the
department.
Business Applications Analyst 2003 - 2007
. Responsible for system updates pertaining to cardholder letters,
reporting and statements.
. Create and manage test account environment in both testing and
production cycles.
. Responsible for system wide build and audit for all cardholder
communications products.
Willbros Engineers, Inc. 1997 - 2003
Senior Planner / Scheduler 2000 - 2003
. Accountable for cost reporting and analysis functions on a weekly,
monthly, and quarterly basis.
. Establish, maintain, and update multiple budgets and invoicing
information for multi-million dollar project.
. Assimilate, enhance, and implement Company Man-Hour and Revenue
Forecasting database.
. Communicate and coordinate with multiple subcontractors regarding
staffing and budget
Planner / Scheduler 1997 - 2000
. Originate and disseminate staff utilization reports based on
statistical information for entire company.
. Responsible for progress tracking and reporting for Survey and Right-
of-Way reports on weekly basis.
. Create and upgrade the Project Correspondence and Deliverables
database.
. Facilitate employee training on various software packages including
TeamMate and Document Management.
SKILLS
. Computer Skills: Microsoft Excel, Word, Access, Powerpoint, Visio &
Project, 10 key
. Industry Specific Systems: First Data Resources 3270, Decision Quest,
Extras!Macros, TeamMate
. Project Management Institute (PMI) coursework completed.
. Capability to learn complex information quickly and independently.
. Ability to interface with all levels of the organization to achieve
results.
References available upon request.