Manager Customer Service

Ricardo Mendoza, SR

**** ******* **. *** * Rockville, MD 20851 Cell 407-***-**** Home (240)

***- ****

E-mail address

abiavd@r.postjobfree.com

EXPERIENCE

Present Equity Management Inc.

Rockville, MD.

Property Manager

. Tax Credit / Conventional/Section 8

. Managed / Tax Credit / Conventional / Section 8 Family Site

. Screening for Rental, Leasing (Credit/Criminal Records)

. Daily Rent collections/Legal Tracking Log

. Move Ins/Outs, Inspections/Annual House Keeping Inspection

. Time Sheets/Daily, Weekly and Monthly Reports

. Annual Re-certifications - One Site Real Page System

. Supervision of Site and Maintenance Employees

. Inventory, Ordering Supplies

. Attending Court Hearings

. Work Orders/Residents demands

. Annual REAC Inspections

. House Keeping Inspections

. Bills Processing for Payments - One Site Real Page System

. Microsoft outlook Express communications w / Main Office

2006 - 2008 Realty Management Services,

Inc. Bethesda, MD.

Property Manager

. Tax Credit / Conventional

. Managed 341 / Tax Credit Family Site

. Screening for Rental, Leasing (Credit/Criminal Records)

. Daily Rent collections/Legal Tracking Log

. Move Ins/Outs, Inspections/Annual House Keeping Inspection

. Time Sheets/Daily, Weekly and Monthly Reports

. Annual Re-certifications - YARDI System

. Supervision of Site and Maintenance Employees

. Inventory, Ordering Supplies

. Attending Court Hearings

. Work Orders/Residents demands

. Annual REAC Inspections

. House Keeping Inspections

. Bills Processing for Payments - YARDI

. Microsoft outlook Express communications w / Main Office

1997- 2006 Philadelphia Housing

Authority Philadelphia, PA.

Asset Manager

. Tax Credit / Conventional

. Managed 788 / Tax Credit Family Site

. Screening for Rental, Leasing (Credit/Criminal Records)

. Daily Rent collections/Legal Tracking Log

. Move Ins/Outs, Inspections/Annual House Keeping Inspection

. Time Sheets/Daily, Weekly and Monthly Reports

. Annual Re-certifications - CCS System - Winter Grade - People Soft

. Supervision of Site and Maintenance Employees

. Inventory, Ordering Supplies - CCS System

. Attending Court Hearings

. Work Orders/Residents demands

. Annual Mandatory Inspections

. House Keeping Inspections

. Bills Processing for Payments - People Soft Program

. Microsoft outlook Express communications w / Main Office / Lotus Note

. Weekly Detailed Employee Production Report

. New turn over units punch list/Site Map

1994 - 1997 JRD Management Corporation

Mamaroneck, NY.

Regional Property Manager

. Conventional / Market Rate

. Managed 12 Properties (Co-ops, condos and Rentals)

. Screening for Rental, Leasing (Credit/Criminal Records)

. Daily Rent Collection /Legal Tracking Log

. Move Ins / Outs, Inspections /Annual REAC Inspections

. Time Sheets / Weekly and Monthly Reports

. Supervision of buildings Superintendent

. Supervision of Site and Maintenance Employees

. Inventory, ordering Supplies

. Attending Court Hearings

. Work Orders / Residents Demands

. Annual mandatory Inspections

. House Keeping Inspections

. Bills Processing for Payments

. Weekly Detailed Employee production Report

. Monthly Board of Directors Meetings

1972 - 1996 JRD Management Corporation

Westchester, NY.

Building Superintendent

. Daily maintenance and up keeping of building

. Supervision of building and service employees

. Inspection of apartments for repairs

. Renovation of vacant apartments, ordering repairs

. Responding to the demands of tenants

. Performing all types of repairs as plumbing, electrical, carpentry,

etc.

1980 - 1988 New York City Housing Authority

New York, NY.

Civil Worker

. All aspects of maintenance including: electrical work, plumbing,

carpentry and concrete repair

EDUCATION

1963 - 1970 Abel Bravo College

Colon, Panama

. B.S. Philosophy, Education with expertise in teaching English as a

second Language

1980

. Certification in Air Pollution control and Certificate of Fitness for

#6 Burner (Boiler License)

1990 Local 32-J Thomas Shortman

Training, Scholarship and Safety Fund

. Certificate in Air Condition & Refrigerator Repair

1991 - 1992 Local 32-J Thomas Shortman Training,

Scholarship and Safety Fund

. Refrigeration License / Certificate in Fire Safety Director

1995 Local 32-J Thomas Shortman

Training, Scholarship and Safety Fund

. Certificate in Standpipe and Sprinkler System

2002 - NARHO The National Association of Housing and

Redevelopment Officials

. Public Housing Manager (PHM)

LANGUAGE

. Fluent in English, Spanish and French

OBJECTIVE

. I have over 25 years supervisor, management and customer service

experience

COMPUTER SKILLS

. Windows 95/98 - Millennium/Microsoft Word/Excel/lotus/ WordPerfect,

XP, AMSI, MLS-Memory Lane System, People-Soft Financial, Integrated

Business System (IBS), YARDI Real Estate Management Software (Voyager

& Enterprise), Clarity, Lotus Notes, Visual Basic, A/R Aging Report,

Peachtree, SimQuick, (OME) Operation Management Explorer, QuickBooks,

Crystal Reports, Act!, Client Data Systems (CBS) & (CSS), Financial

Advisor Systems (FAS), Outlook Express, Quattro Pro 8.0, Excel NT,

Office, HTML, Power Point, Dream Weaver, One Page On Site, Internet

Explorer, Typing 40 wpm RentRoll, Trac & Jenark

CONDITIONS

. Reliable Vehicle and clean drivers record

. Willing to relocate

. US Citizen

Contact this candidate