Active Directory System

Patricia A. Rivers

Security Clearance: TS/SCI ***40 Estate Dr

EDUCATION: Bachelor of Science (1985) Woodbridge, VA

CELL: 571-***-****

abhwog@r.postjobfree.com

Information Systems Technology Specialist

Flexible and highly accomplished network/systems administrator offering 16 years of expertise

across a wide range of functions: operations, configuration, installation, diagnostics, maintenance,

and support. Oversee high-availability and mission-critical networks and systems, monitoring and

maintaining high performance levels and diagnosing connectivity issues. Experienced in

communications support systems, message processing and handling, intelligence data handling

systems, LANs, WANS, and dedicated communication circuits.

Areas of Expertise:

Systems/Network Planning ~ Network Performance Monitoring ~ Network Connectivity ~ Systems

analysis, hardware maintenance ~ Systems Management ~ Policy & Procedures ~ AMSH ~

Team Coordination ~WSUS~SMS, Help Desk Support ~Defense Message system Server

Administration 2003~ Data Security & Backup 12.1 ~ Active Directory 2003 ~ User Accounts ~

Configuration Cisco Routers TDMA, FDMA ~SANS ~ Unix~ Comsec Security~ Structure Query

Language ~ TACLANE, AN/CYZ-10 ~ KG-84~KG-13, KG-175, KIV-7, KIV-19, AN/GSC-52A,

USC-28s, KG-194s, Satellite Modems, Frequency Converters, O-scopes, Spectrum Analyzers,

Fireberd 6000A,~ STE~ STUIII~ NSA Encryption System~ Siebel 7~ Citrix~Thin/Thick Clients

Technical Certifications:

Microsoft Certified Professional,A+

Certified in IBM Basics, Compaq, Hewlett Packard, AST, Dell, Toshiba Computers, Hewlett

Packard Printers

Professional Experience

MISource. INC.

01/10-07/10

System Engineer

Provide Technical support for DIA Clients an end-to-end turn-key System to include

virtual desktop infrastructure(VDI), Application Virtualization (AV), and multi-Security

Level (MSL), as the System’s core technologies, for a live pilot will result in a delay in

the acquisition of the follow-on Generation Desktop Enterprise.

* Implemented Next Generation Desk Top Windows deployment Solution

* Stage and upgrade workstations, laptops, and servers

* End user moves, adds, and changes

* User provisioning (user account, mobile e-mail device, e-mail Active Directory

permissions

* Test and deploy system updates to workstations and servers

* Documentation of support process.

*Administered and Maintained Sybil 7 Support Web Help Desk to more than 300

users. Reduction in forces due to contract loss.

Advance Facility Management Services INC.

11/ 08- 09/09

Telecommunication Specialist

Configure equipments to Satellite Access Authorization and Gateway Access Authorization,

operate and configure Communication security Crypto equipment follow incident reporting

procedures, perform daily PMCS on all System equipment, configure equipment based on DISA

Technical Service Orders, work with customers to analyze faults, isolate, and resolve problems in

various types of interactive communication transmissions such as IP Digital Data and voice

communication traversing DSCS/WGS/MILSTAR Satellite and DNS network. Use test

equipment/Data Transmission Test Sets to determine defective equipment or degraded facilities,

while ensuring that all regulations and policy governing Accountability and destruction of keying

Material are followed.

Chenega Technology

01/08 -10/08

Engineer

SYSTEM

Install and configure VMware infrastructure 3.0 ESX Server and Virtual Center 2.0, Maintain and

monitor Global Information System(GIS) integrates hardware, software, and data for capturing,

managing, analyzing, and use this information to display all forms of geographically reference

information, Build and maintain user accounts for Siprnet and Niprnet users using Microsoft

Windows Server 2003 and Active directory 2003, also resolve help desk issues for users, perform

backups and restores for more than 100 virtual servers, HP Blades, Linux for Niprnet, Siprenet,

JWICS, assist Information Assurance Team in performing Security scans, provide technical inputs,

report ESX Findings conduct and review Security Accreditation Process in Accordance with DOD

Information Technology Security Accreditation Package in accordance with DITSCAP Application

Manual DOD 8500 Series Information Assurance documentation review system.

NCI Information System INC.

Sen. System Administrator

11/06 – 11/07

Washington, DC (United States Capitol Police)

Trouble shoot tickets that were created using Remedy Ticket Tracking System create email

accounts using Microsoft Exchange Server 2003 and Active Directory, performs backup restores

using VERITAS backup 10.1 Software incorporating SANS support disk mirroring, backup and

restore, archival and retrieval of archived data, trouble shoot DNS/TCP/IP issues, data migration

from one storage device to another and the sharing of data among different servers in the

network, Add or remove systems to primary domain, responsible for monitoring and notifying

customers about downed links located at 75 plus organizations with over 100 plus core

routers/switches based in the US and overseas. Monitor 6 different networks to ensure that

connectivity is maintained via What’s Up Gold. Monitor specific services through Microsoft

Operations Manager and alert assigned contacts. Provide above standard customer services to

Capitol Police personnel. Configure Blackberry’s for E-mail services, Private Key Infrastructure

Trusted Agent for resetting CAC PINS, process configure laptops for remote access to the

network. Install and upgrade Windows Server 2003, active Directory using active directory prep

tool to update the Directory Schema, use Active Directory Migration Tool which includes wizard

that automates migration task such as copying users, groups and services accounts, moving

computers, migrating trusts and performing security translation, restructure Active Directory and

renaming the domain, updating the Domain Name System, and trust infrastructures as well as

group policy and service principal names.

Navy/Marine Corp Intranet

Server Manager

01/2005 – 11/ 2007

• Serve on six-member administration team maintaining more than 400 windows 2000/2003

Advance Servers for the Norfolk Naval Shipyard; create and administer NT accounts for

5000+ users, ensure proper domain replication, resolve reach-back permission problems

with the NMCI (Navy/Marine Corp Intranet) network, and assist in resolving trouble tickets.

• Successfully performed several full redirected Microsoft Exchange 2003 restores; included

restoration of individual mailbox properties using CSV files.

United States Navy

Information Systems/Network Administrator

11/85 – 11/04

Manage two state-of-the-art computer labs including all installation, operational, and maintenance

functions for 300+ servers. Oversee server and desktop configuration, systems performance,

network availability, and the administration of six Microsoft Exchange 2000/2003 servers within an

Active Directory domain. Plan, coordinate, and implement network security measures, backup

databases, maintain Global Address Lists, and provide technical expertise to management team.

Troubleshoot reported system errors and recommend solutions to eliminate future problems,

identify and execute network and system enhancements, respond to server alerts, provide data

backup and recovery, and ensure security updates and patches are properly implemented on all

servers and workstations. Solely administer legacy network for East Coast Human Resources

Service Center (HRSC) headquarters.

Process all forms of telecommunications through various media, operates, monitors, and control

Telecommunications transmissions, reception, terminal and processing equipment Perform

duties of traffic clerk watch officer, monitors traffic flow, takes corrective action, loads Prepared

computer programs, operates test equipment, requisition supplies, maintained Maintenance

records.

• Improved department operations and increased staff productivity by analyzing current

processes and implementing new procedures that streamlined routine administrative

functions.

• Use the UNIX platform operating system as a multi-tasking, multi-user, stable system for

more than 400 servers, desktop, and laptops, using UNIX most popular varieties of UNIX

Sun Solaris.

• Use Structure Query Language as a standard Computer Language for accessing and

manipulative database for more than 5000 users.

• Perform complex data base administration creating and testing backups, verify data

integrity, defining and implementing access controls to the data, ensuring maximum

uptime, installation of new software and updating new patches, performance monitoring,

respond and resolve Complex reported system problems and issues.

Monitor and administer data base security adding users, removing users, audit, and checking for

security problems. Use the Integrated Library system as a resource planning system, used to track

items owned, orders made, bills pay and patrons who have borrowed, users are able to use ILS

system as web based portals where any library user can log in to view their account, renew

books, and be authenticated to use online databases.

• Managed The Global Command and Control System Maritime(GCCSM) while supporting

the mission awareness, deployment, Planning, force readiness and intelligence,

enhancing the operational commander’s war fighting capability and aids in the decision-

making process by receiving, retrieving, and displaying information relative to the current

tactical situation, manages data on the readiness of neutral, hostile, friendly forces in

order to execute the full range of Navy mission in near real-time via external

communication media via LANS, SIPRNET, NIPRNET, JWICS, and direct interfaces with

other system.

COMSEC Custodian for a Navy account with experience in electronic Keying Material System,

crypto key generation and distribution, experience in fill devices technique, installing,

dissemination, destruction, inventory, and handling, and performing courier duties for COMSEC,

keying, diagnostics testing of keying material, maintaining COMSEC records, provide support for

establishing secure voice circuits, Data Links and ensuring COMSEC compliance with

government regulations.

Education& TRAINING

Bachelor of Science (1985)

South Carolina State University, Orangeburg, SC

Associate of Science Network Management and Security (2002)

Naval Technical Training Center, Correy Field, Pensacola, FL

Associate of Science Computer Systems and Organization (2000)

Fleet Training Center, Norfolk, VA

Associate of Science--- Electronic Key Management System (2003)

U.S. Navy Fleet Training Center, Mayport, FL

Associate of Science--- Strategic SHF SATCOM SYSTEMS

Naval Training Center San Diego, California

Additional Training:

MS Networking Essentials, Networking Foundation, Unix/BSD Free, Net, Open, Introduction to

PCs and Software

Technical Expertise:

Operating Microsoft Windows NT 4.0 Terminal Server,

WIN2K /2003 Server, NT 4.0 Server, Microsoft

System

Windows NT 4.0, Windows Professional 2000,

2003,XP, Windows 95, 98, 3.1 and DOS

Workstations. Intranetware 4.11, Netware 5.0,

UNIX.

Software Microsoft Office Professional, WordPerfect, Lotus

Office Suite, Visio Publisher, PageMaker, Adobe

Acrobat, Netscape, Microsoft Outlook, Computer

Associates ARCServe/ARCServIT for Netware,

Backup Exec for Windows 2003 server 10.1 Open

View, Front Page

Networking Routers 2800 series, Hubs, Switches, Fiber Optics,

Cabling; ATM and 10/100 Base-T networks Fast

Ethernet, TCP/IP Suite, remote access, SNMP,

DNS, TCP/IP.

Disk Utilities Norton System Works, Drive imaging and Ghost

imaging software, Norton and mcAffee Anti-Virus

detection

Protocols ICA/RPD, TCP/IP, NetBios, IPX/SPX, Frame Relay,

ISDN

Topologies Ethernet, FastEthernet, Gigabit Ethernet

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