Six Sigma Quality
Resume:
William Galloway III
Phone: 419-***-****
Sandusky, Ohio 44870
Email: abhv4v@r.postjobfree.com
For the past 19 years, I have had the privilege of working at varying levels with Whirlpool managers,
leaders and staff team members. My most recent efforts have been focused on using Six Sigma/Lean
Manufacturing methodologies and tools to improve strategic operational processes and increase quality
levels thus helping to improve Whirlpool’s bottom line. The outcomes of my professional involvement
over the years has resulted in increased profits, streamlined processes, improved quality and significant
cost savings. I am looking to secure a position as a Lean / Six Sigma Black Belt / Continuous
Improvement Manager/Leader.
SUMMARY OF QUALIFICATIONS AND EXPERTISE
• •
Certified Six Sigma Black Belt Quality System Documentation & Training
• •
Certified Problem Solver / Trainer Advance Product Quality Planning
• •
Masters of Science in Manufacturing Operations Quality Assurance Knowledge
• •
Change Management / Managing People Experience in Paint, Assembly, Inspection
• •
Project Management Develop & Lead Continuous Improvement Projects
PROFESSIONAL EXPERIENCE
Whirlpool Corporation - Clyde, Ohio (10/2008 –
Present)
Six Sigma Black Belt / Continuous Improvement LEAN MFG Engineer (Assembly & Stamping) and
Division ISO Leader
• Lead cross functional teams consisting of suppliers, supplier quality, product design, quality and
process, packaging engineers and assembly leaders to do root cause analysis & develop and complete
six sigma projects and surpass cost and quality new product production goals final assembly
operations.
• Mentored Black Belt Candidates in six sigma tools to effectively lead six sigma black belt projects to
reduce cost per unit.
• Used LEAN manufacturing principles to redesign design / implement new packaging concepts to
resolve quality issues in final assembly processes. Trained team members on LEAN concepts for
successful implementation.
• Develop robust quality system stamped components supporting production of new product.
• Division site leader for Statistical Process Control implementation and trained division personnel.
• Lead field washer rework activities at several Whirlpool and Sears supply chain warehouse facilities
in the United States and Canada.
• Division site leader for ISO development, planning, coordination and implementation and controlling
the quality management system process managing employees to control division quality system
documentation.
• Lead corporate / division ISO audits and monthly review meetings with division staff.
• Site representative for Korean Laboratory Testing Certification Audits and Lead corporate / division
meetings to maintain certification.
• Certified Problem Solver on root cause analysis and trained / certified division leaders in problem
solving techniques.
• Division SPC & ISO Leader.
Whirlpool Corporation – Clyde, Ohio (1/07 –
9/08)
Six Sigma Black Belt / Continuous Improvement LEAN MFG Senior Quality Engineer - Stamping &
Welding
• Identified, developed & lead quality improvement projects; make process improvements and
improving process
documentation, and training materials to improve key cost, quality and productivity metrics.
• Train employees on all quality system documents and develop them to meet and exceed customer
requirements.
• Mentored Black Belt Candidates in six sigma tools to effectively lead six sigma black belt projects to
reduce cost per unit.
• Develop robust quality system stamped components supporting production of new product.
• Effectively used six sigma tools to strategically improve stamped and welded component quality by
10%.
• Conduct cross-division audits and make suggestions for improving the quality systems.
• Lead 10 person engineering and technical sales team to eliminate internal / external top chippage
quality issue; 500 parts per million quality improvement and $350,000 year over year cost savings.
• Lead 18 person team consisting of Press Operators, Setup and Die Setters to reduced process variation
on stamped retainer rack component resulting in improved transmission performance and noise
reduction; satisfying customers in the field.
• Designed and implemented CMM test fixtures, using team approach, for checking 15 critical stamped
and welded components.
• Implemented statistical process control improving and stabilizing manufacturing process to produce
consistent parts.
• Utilized Operational Excellence tools to determine major sources of variation on the internal support
structure for the washing machine. Results of study used to develop direction for work for Product
and Manufacturing Engineering.
Whirlpool Corporation - Clyde, Ohio (7/01 –
12/06)
Six Sigma Black Belt / Continuous Improvement / Senior Quality Engineer - Paint, Porcelain Finishes
& Assembly
• Lead cross functional teams in six sigma projects to reduce waste and improve productivity of
porcelain finish processes. $350,000 annual savings. Trained team members in six sigma tools to
effectively participate and lead six sigma black belt projects to reduce cost per unit.
• Used LEAN manufacturing principles to redesign design / implement new packaging concepts to
resolve quality issues in final assembly processes. Trained team members on LEAN concepts for
successful implementation.
• Develop robust quality system stamped components supporting production of new product.
• Developed and integrated a quality management system for the porcelain and basket fabrication
departments
• Effectively used six sigma skills to strategically improve Porcelain top and Finish and Basket
Fabrication component quality by 10%.
• Designed and implemented cellular manufacturing layout concepts to produce console assemblies
supporting a new washer platform.
• Developed / implemented various productivity improvement projects to continuously improve annual
cost by 10%. This was achieved by reducing labor cost, improving cycle time and increasing first pass
yield.
• Lead teams to introduce new models and improved Ergonomics to reduced lost time accidents by
10% and improve productivity using LEAN methodologies.
Whirlpool Corporation - Clyde, Ohio (8/95 –
6/01)
Project Manager / Manufacturing Engineer – Machining and Assembly
• Lead the Design for Manufacturing, Process Engineering activities and capital and tooling
administrative budget for the Tub-Support and Drive Machining and Assembly System. This is a
mega project for a new automatic washer development project, which entailed the following
activities:
• Designed a robust manufacturing plan to successfully integrate the new machining and assembly
system into the division.
• Established and lead a 3.25 million dollar capital, and expense budget.
• Benchmarked potential equipment suppliers for strategic simultaneous engineering and successful
equipment design and build.
• Benchmarked assembly plants for assembly, machining and ergonomic technique improvements.
• Applied Process Failure Mode Effect Analysis (FMEA) on the machining and assembly processes.
• Lead several work teams to identify opportunities to refine manufacturing processes, station layout
and ergonomic assembly tool development for prototype and production implementation.
• The development of a manufacturing plan to successfully integrate the new assembly and machining
system into the division.
Whirlpool Corporation - Clyde, Ohio (7/92 -
7/95)
Project Manufacturing Engineer - Fabrication & Transmission
• Completed labor and material cost analysis, feasibility studies, production trials on adapter plates for
a new plastic basket product design production launch. Saved $100,000 annually.
• Use Operational Excellence principles to reduced basket TIR defects from being produced and
entering the field. Analyzed First Month of Life, Customer Assurance Lab and Repair Bay data to
quantify internal /external problem.
• Project team leader of the Washer Transmission department; identifying processes to support the
division and cost and quality goals. This was accomplished by improving material flow, tooling
designs, gage reliability and reproducibility of CMM and attribute and variable gages, part quality,
quality standards and machine up-time. Developed a coolant reclamation program resulting in
$50,000 annual savings.
EDUCATION
• Masters of Science in Manufacturing Operations, Kettering University, 2006.
• Bachelor of Science in Manufacturing Technology, Bowling Green State University, 1991.
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