Manager Customer Service

Jennifer Caviness

P.O. Box *** ( Liberty, NC ****8 ( 336-***-**** ( 336-***-**** (

abhudt@r.postjobfree.com

Supply Chain & Procurement Manager

Analytical, articulate, and results-driven Procurement Manager with

progressive growth and experience in the coordination and execution of

sound purchasing and inventory management functions. Proven expertise in

utilizing fact-based, process-oriented approach towards reaching aggressive

goals in support of cost, profit, customer service, and organizational

objectives. Resourceful team leader with the skill to leverage exceptional

cross-functional behavior competencies and the capacity to multitask in a

fast-paced environment, manage competing priorities with ease and make

quick, effective decisions. Exceptional communication skills with the

ability to work with diverse groups while inspiring confidence at all

levels.

Summary of Qualifications

Procurement ( Vendor Relations ( Supplier Selection ( Inventory Management

Negotiations ( Quality Control ( Project Management ( Financial

Controls/Invoicing

Customer Relationship Management ( Team Building ( Training & Development

. Cost-effective purchasing professional with measurable success and

experience across a diverse range of functions including procurement,

day-to-day operations, and process improvement.

. Expertise in the leverage of strategic supplier relationships to drive

optimal customer satisfaction and meet with stakeholder cost and

service goals.

. Skilled in the analysis of material usage, inventory levels and

product lead times to determine inventory plans and purchasing

strategies.

. Experience in data gathering, analysis, and reporting on logistics and

purchasing assessment and in the use of historical data to ensure

corporate and customer objectives were achieved.

. Developer of long-term business relationships, experienced in the

facilitation of daily interaction and communication with internal

employees as well as the supplier base.

. Cross-functional business liaison recognized as an innovative problem

solver who excels in a team environment while cultivating a circle of

influence to support a democratic approach to project management and

staff and supervision.

Professional Experience

CT NASSAU TAPE, Alamance, NC 12/2007-Present

Supply Chain Manager

Provide leadership and management of global purchasing functions with

responsibility for the procurement of raw materials, spare parts, and

supplies required to support the manufacturing demands of two plants.

Accountable for optimizing inventory levels to align with production

schedules while maintaining product quality standards. Manage, source, and

evaluate supplier base to ensure quality, competitive pricing, lead times,

and on-time delivery of products.

. Coordinate all import functions and domestic transportation vital to

the procurement of raw materials from international suppliers,

utilizing knowledge and understanding of customs requirements to

ensure the timely clearance of goods to meet inventory requirements

and production demands.

RF MICRO DEVICES, Greensboro, NC 6/2007-12/2007

Commodity Manager

Directly responsible for coordinating commodity management functions

focused on managing the communication efforts with international suppliers

regarding product specifications, lead-times, pricing, and quality

assurance of components for manufacturing. Resource for Engineers, Project

Managers, and Planning teams on product specifications, vendor

requirements, and delivery expectations.

. Fostered improved supplier relationships by traveling to vendor

locations in Japan.

LABCORP, Burlington, NC 2/2001-6/2007

Senior Buyer (2002-2007)

Responsible for the coordination and execution of inventory management

activities focused on the procurement and control of $25 million in

inventory, communicating with suppliers in supporting the company's custom

product line requirements including reorder points, pricing, order

accuracy, and product quality.

. Maintained a deep knowledge and understanding of a diverse supplier

base, evaluating capabilities and strengths to build relationships

based upon trust, mutual respect, and project successes.

. Evaluated weekly inventory reports to ensure optimal inventory levels

are in place to meet production demand, mitigate risk associated with

product obsolescence and delays, and determine usage patterns used in

the pricing negotiation process.

. Designed and implemented inventory control programs with proven

success in reducing obsolete inventory that saved the company capital

in the form of cost avoidance.

. Promoted to Senior Buyer as a direct result of exemplary performance

during LabCorp's acquisition of the 3rd largest National Clinical

Laboratory.

. Managed and monitored existing inventory for approximately 20

different locations, transitioning to new forms, labels, and envelopes

post-acquisition, ensuring appropriate stock levels while minimizing

obsolescence.

Buyer (2001-2002)

Served as on-site supplier prior to being hired into Buyer position;

fostered strong working relationships with field personnel and a nationwide

contact base to maintain best practices in the purchase of forms, labels,

and envelopes.

Education & Professional Development

Guilford College, Greensboro, NC ( Bachelor of Science, Business Management

APICS Certification Pending (2011)

Technical Skills

MS Office Suite ( MS Outlook ( PeopleSoft ( MAS200

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