Administrative Assistant Customer Service

Ethel P. Coats

____________________________________________________________________________

_

**** ******* ******, *******, ** 39213

Business Phone: 601-***-****

Mobile Phone: 601-***-****

Email:

abhpn6@r.postjobfree.com

EDUCATION:

1991 - 1992 Graduate School (Credits towards MBA) Business

Management,

Jackson State University, Jackson, MS

1986 - 1990 Bachelor of Science (BS) Computer Science

Jackson State University, Jackson, MS

EMPLOYMENT:

2006 - Present Legal Administrator Assistant/Front Office

Coordinator

Wyatt, Tarrant & Combs, LLP, Jackson, MS

2004 - Present Freelance Event Planner/Consultant (Part Time), Jackson,

MS

1999 - 2006 Legal Administrative Assistant/Receptionist

(Real Estate Law Office)

Taylor, Covington & Smith, LLP, Jackson,

MS

1991 - 1998 Legal Administrative Assistant/Receptionist

Forman, Perry, Watkins & Krutz, PA,

Jackson, MS

EXPERIENCE:

. Update and maintain office schedules and calendars as

needed.

. Answer phones and greet visitors with a courteous and

professional attitude, provide detail customer service.

. Handle office management issues, ensuring facilities

needs are met.

. Manage supply inventory and order general office

supplies as needed.

. Manage phone and voicemail systems, including

programming changes, as needed.

. Assist in set-up of new hires computer, phone and other

general office needs.

. Assist in special projects such as: meeting and event

planning, corporate communication matters, collating of

marketing materials, mass mailing, etc.

. Handle/distribute mail and packages, schedule conference

rooms, assisted in all conference calls, host

luncheons/meetings for clients, attorneys and staff.

. Enter billable and non-billable time for attorneys.

Complete project assignments in a manner that meets

deadlines and specifications.

. Exercise judgment and make decisions to promote smooth

workflow in the team and ensure that client demands are

met.

. Keep office staff informed of news and updates that

affect workflow and service delivery.

QUALIFICATIONS:

. Previous experience providing administrative assistance.

. Proficiency with Microsoft Word, Excel, PowerPoint,

Lotus and Outlook.

. The ability to prioritize work assignments, handle

multiple tasks at once and meet deadlines while working

independently in a strong team environment.

. Extremely oriented towards attention and details;

flexible with strong interpersonal skills.

. Advanced organizational, analytical, communication and

coordination abilities; strong oral and written

communication skills.

. General clerical abilities, including (but not limited

to): typing, file management and document control,

information compilation, editing and proofreading,

maintaining filing system.

. The ability to multi-task in a fast-paced environment

and maintain confidentiality and handle sensitive

information.

. Willingness to learn customized office techniques and

adapt to new responsibilities.

. Ability to take on challenges and has a proactive

approach to duties.

. Ability to take on a supervisory role as needed.

REFERENCES:

Mrs. Jessie Johnson

Trustmark National Bank

Senior Loan Processor

Bus Phone: 601-***-****

Email: abhpn6@r.postjobfree.com

Mrs. Sharon Thompson White

Watkins & ager, LLP

Senior Accounting Specialist

Bus Phone: 601-***-****

Email: abhpn6@r.postjobfree.com

Mrs. Debbie Chesnut

Harris, Jernigen & Geno, PLLC

Legal Assistant/Paralegal

Bus Phone: 601-***-****

Email: abhpn6@r.postjobfree.com

Contact this candidate