Customer Service Assistant

Sojung Storey

nd

**** * ** *** ** WA ***** 206-***-****. abhplf@r.postjobfree.com

Education

Continuing Education in Accounting (online)

University of Washington Educational Outreach

North Seattle Community College

Bachelor of Science in Sociology September 2009

University of Washington Seattle, WA

Skills

Computer: Microsoft Word, Excel, PowerPoint, Outlook, and Photoshop

Language: Fluent in both Korean and English.

Others: Planning and Scheduling, Customer Service, Interdepartmental Coordination, Internet

Research, Telephone Reception, Transcription, Purchasing, and 85 wpm Typing Speed

Related Experience

Executive Assistant/ Admin Assistant March 2010-Current

LG Electronic Mobile Comm. Inc.

assist the Company vice president with day to day tasks and functions including:

-

o Human Resource contact

IT contact

o

Budget spreadsheets

o

Adjusted quarterly team budget with accounting team

o

Various administrative needs including proposals, travel arrangements, mailings

o

o Outside vendors

- translate documents in Korean to in English vice versa

- organized and created company’s fixed assets documents

- organize and order office supplies

Front Desk Customer Agent/ Custom Area Agent (Internship) Sep. 2008 - Jan 2009

Swissport International Ltd. SeaTac WA

-Provided professional customer services (check-in, assist mileage membership application, and answer to the

variety questions)

-assist passengers at custom area (translate if needed, assist passengers with custom related forms, and escorted.)

-organize and submitted membership application to the system.

Retailer (Temporary) May –September2009

Verizon wireless premium retail store, Kirkland WA.

- assist customers with contract

- provided professional customer services

- organize the stock room order the needed devices

Volunteer Experience:

Harrison Medical Center, Bremerton, WA May-July 2001-2003

-Assisted nurses with variety patient care and delivered food in pediatric department.

Achievements:

Recognition for Volunteering Service: Harrison Medical Center, Bremerton, WA 2003

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