Toni Ashby
***** ********* ******* ***** ********, MO 63040 314-***-****
abhn9u@r.postjobfree.com
Summary of Qualifications
Catalyst for business growth and improvement with a track record of success
identifying and translating
consumer needs into marketing strategies that increase user engagement,
brand recognition, and revenue.
Accomplished product manager with 20+ years experience executing the
product strategy and roadmaps for a range of consumer products within the
financial, pharmaceutical, automotive and hospitality sectors. Expertise in
managing integrated programs, leading product launches, developing a
network of strategic partners, and executing events to deliver solutions
that maximize performance and productivity.
Proven ability to manage the entire product lifecycle, from concept through
end-of-life, including vision, strategy, planning, requirements, design,
deployment, and sales. Utilize a consumer-focused and team-oriented
approach to achieve product development goals, driving brand performance
through cross-collaboration and synergies with other business units,
including information technology, operations, and marketing.
Core Skill Areas
Product Lifecycle Competitive Product Revenue & Profit Growth
Management Positioning Requirement Identification
Strategic Business Multi-Channel Marketing Budget Administration
Planning Strategy Project Management
Client / Vendor Relations Product Design & Testing Strategic Sourcing
Process Improvement
Personnel Management Event Planning
Product Marketing
Professional Highlights
Maritz, Inc., Fenton, MO 1989 - Present
Global Solutions Manager (2008- February 2011)
Charged with leading the strategy and implementation of rewards solutions
for the Loyalty and Motivation group. Partner with domestic companies to
adapt their consumer loyalty, employee recognition, and sales incentive
programs around the world to help achieve their global objectives. Develop,
promote, and manage new products that participants find meaningful,
memorable and motivating. Manage one direct report and multiple cross-
functional teams to ensure programs result in inspired employees,
customers, and partners.
Select Accomplishments:
. Developed and implemented six new products since 2001 that contributed
$10 million dollars of revenue and significantly contributed to the
sustainability and growth of the business unit.
. Renegotiated a major vendor contract that resulted in a savings of
$2,000 per month and $30,000 in free technology upgrades; served as the
designated liaison to up to 11 other key vendors.
. Revamped the look and feel of Maritz's global rewards online catalog and
added new navigation and features for the user, creating a more
streamlined global rewards portfolio.
. Contributed in the sale of an employee recognition program with a major
global pharmaceutical company that was instrumental in helping the
company close a $19 million multi-year book of business.
. Orchestrated the Run Through the Warehouse events in Las Vegas and St.
Louis, delivering an efficient and profitable incentive reward that
resulted in the issuance of $5 million in points through the events.
Product Manager, Rewards Division (2001-2008)
Maintained product management accountability for $60 million of merchandise
fulfillment and $250 million of gift cards for incentive and consumer
loyalty programs. Worked closely with internal and external partners to
deliver meaningful rewards from a strategic perspective, addressing
specific client challenges such as international fulfillment and targeted
audiences. Designed programs that generated new levels of performance from
client employees and more revenue from their best customers.
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Toni Ashby - Page Two
314-***-**** abhn9u@r.postjobfree.com
Professional Experience...Continued
Key Contributions:
. Generated $8 million of annual redemption with an average gross profit
of 17% by sourcing new vendors, negotiating agreements, and leading the
implementation team to fulfill low-end awards.
. Launched the organization into the do-it-yourself sector by offering a
channel to sell rewards-only via www.rewardsdirect.com and
www.buyrewardsdirect.com.
. Hand-selected to serve on a team that evaluated current products,
recommended products to close gaps, and provided a roadmap for sales and
internal teams develop tools, training, and communications.
. Developed a new card product that enabled the team to sell rewards-only
programs to small to medium size organizations; brought in $5.5 million
in sales volume at 21% gross profit.
. Named as an inventor on the patent "debit card systems and methods for
implementing incentive award products" - patent #5,689,100.
Product Manager, American Express Incentive Services (1997-2000)
Oversaw strategy, line extensions, and product enhancements for pre-paid
and reloadable stored value cards. Directed the strategic plan for product
collateral, advertising, PR efforts, direct-mail campaigns, and sales
materials, ensuring the products resonated with the target market.
Key Contributions:
. Developed a new stored value reward card with Canadian banks that
enabled domestic customers with Canada-based customers and employees to
extend their programs across the border.
. Spearheaded the colossal task of converting and reissuing more than
250,000 cards from established programs from the MasterCard to the
American Express brand
. Organized "best in class" booth at a major industry trade show to
promote stored-value card products and make a statement in the industry;
executed the full marketing blitz within a $250K budget.
Academic Background
Masters in International Business (Anticipated Graduation in 2011)
Saint Louis University, Saint Louis, MO
Bachelor of Arts in Business Administration and Communications
Concordia University, Saint Louis, MO Campus
Professional Affiliations
Incentive Marketing Association
Global Incentive Council
Presentations & Publications
"Globalization of Non-Cash Incentive Programs" - Speaker, 2009 Synygy Sales
Performance Conference
"Going Global" - White paper published by Edenred USA