Customer Service Engineer
Resume:
Hector Ramirez
Fort Worth, TX. 76133
abhmhp@r.postjobfree.com
Objective: Experienced Engineer seeking a rewarding opportunity with a
company who encourages teamwork, success and long-term
stability.
Education: Texas Tech University, Bachelor of Science Lubbock, TX
Mechanical Engineering
Minor in Mathematics
Graduation date: May 2005
Midland Community College, Associates degree Midland, TX
Mathematics
Graduated: May 2002
Texas State Technical College, A.A. S degree Sweetwater,
TX
Automation/Robotics
Graduated: May 1993
Experience:
2005-2011 Bluff Manufacturing, Inc.
Fort Worth, TX
Engineering Manager/Plant Engineer
. Oversee and coordinate all engineering personnel goals and
functions including assisting in delivery of projects.
. Providing customer service and sales with cost estimates for
all government bids and special orders.
. Work closely with production foreman & personnel to ensure all
preparations are made to deliver the product to the customer
on-budget, on-time and to the customers expectations.
. Interaction with departmental managers for planning and
improving internal systems.
. Design of all custom/special customer requests including
working with professional engineers when required.
. Directly responsible for acquiring ANSI compliance for MH30.2.
-2006
. Created and maintained all bill of materials for existing and
new products.
. Headed all in-house capital improvements/projects including
training maintenance personnel preventative maintenance.
. Responsible for all in-house training of customer service &
sales personnel, headed all 5S and Six Sigma efforts including
training. Also, headed all root-cause & corrective action
team.
. Responsible for all R&D project cost, budgets and supporting
documents including creating and maintaining all customer
service documents as well as assisting in data collection for
all special requests.
2000-2002 Tomcat USA
Midland, TX
Department Supervisor
. Scheduling employee work schedule.
. Organizing and ordering raw materials for job requirements.
Overseeing maintenance and cost reductions activities.
1998-2000 Carlisle Engineered Products
Tuscaloosa, AL
Project Engineer (Injection-Molding)
. New program management, direct customer contact.
. Quoting manufacturing price and machine size.
. Coordinate engineering changes to existing programs and QS9000
knowledge.
. Knowledge of Quality Engineering including GD&T, SPC and
developing production control plans for long- term production.
1993-1998 Lear Corporation
Midland, TX
Associate Manufacturing Engineer
. New program management, new equipment design and
modifications.
. New automation concepts, working knowledge of APQP
documentation.
. Involved in direct cost reduction programs, packaging schemes,
cycle times
. Maintained program logs and time lines.
Experience in injection molding, over molding, ultrasonic
welders, linear vibration welding, secondary assembly
fixtures, and knowledge of PPAP documentation.
Honors/ PBAF Scholarship for Math/Science, NSF Minority Scholarship,
MHCC
Activities: Scholarship, Active Member of Sigma Pi Fraternity, ASME
and SME.
Employee of the quarter twice-Bluff Manufacturing.
Skills: MS office Proficient, Bilingual, and team work aptitude,
Safety first mentality, leader not a follower!, AutoCad, solid
works
References: available upon request.
Contact this candidate