Sales Manager

MARK A. GEORGE

**** ****** *** **** ? Chagrin Falls, OH 44023 ? 440-***-**** ?

abhlnf@r.postjobfree.com

Career Objective

Mark George is an accomplished and versatile executive, equally effective

leading sales, marketing, and operations. His education and business

experience has developed strong critical thinking, problem-solving, and

decision-making skills. Mr. George is seeking a position responsible for

profit and loss, revenue growth, and or increasing profitability from

operations.

Professional Experience

Norandex Building Materials Distribution, Inc- Madison, Ohio Sep 09 -

Present

A wholly owned subsidiary of Saint-Gobain, Norandex is a leading

distributor of exterior building products to professional builders and

remodlers.

Operations Manager - Leads team of employees in a sales and distribution

environment committed to success by maximizing efficiencies and providing

total customer satisfaction. Directs all branch supply chain,

administrative, warehouse, and delivery operations including inside sales,

order entry, customer service, accounting, and inventory management.

. Increased Return on Net Assets (RONA) by more than 20%

. Regional Leader in lead generation and sales from new accounts.

. Increased gross profit margins by more than 25%.

IMS COMPANY - Chagrin Falls, Ohio Mar 07 - Mar

09

ISO 9001:2000 certified company that develops and distributes supplies and

auxiliary equipment to the plastic processing industry (injection molding,

blow molding, extrusion, etc.)

Sales & Marketing Manager

. Increased sales by > 15% using a focus account / core product program.

. Developed the M2P2 marketing program (Maximizing Molders Profitability

Portfolio).

. Lead the launch of new CRM/SFA software, improving lead qualification,

market segmentation, and the close rate on sales opportunities.

LOWE'S HOME CENTERS- Streetsboro / Mentor, Ohio 2003 - 2007

Lowe's Companies, Inc; is a home improvement retailer with a specific

emphasis on retail do-it-yourself (DIY) and commercial business customers.

Sales Manager

. Increased sales in each of the "big three" categories (installed

sales, special order sales, and commercial sales) by more than 15%.

. Decreased expenses from installed sales errors by 25% by training and

coaching associates.

. Created a customer first culture, leading to higher customer

satisfaction survey scores.

IMS COMPANY - Chagrin Falls, Ohio (See above) 1999 -

2003

General Manager and Chief Operating Officer

Directed and coordinated financial and budget activities to fund

operations, maximize investments, and increase efficiency. Analyze

operations to evaluate performance and its staff in meeting objectives, and

to determine areas of potential cost reduction, program improvement, or

policy change.

. Increased sales from national accounts sales by over 100% (added

approximately $2 million of new sales)

. Reduced inventory dollars 20% while improving service levels to 93%

through improved operations and inventory management programs.

. Reduced employee turnover by 75% through the implementation of improved

company communications and family friendly HR including an employee

recognition / rewards program.

. Expanded ISO 9001: 2000 system to develop key performance indicators

(KPI's) and to audit internally the efficacy of company processes with

respect to profit from operations.

PPG INDUSTRIES - Euclid, Ohio 1987 -

1998

Manufacturer of paint, coatings, glass products, and specialty chemicals

for the industrial, automotive, and packaging industries. $9 billion in

sales, 35,000 employees.

Director: Sales, Marketing, and Technology - Container Division

(1990-1998)

This position was accountable for division profitability, development and

implementation of the annual business plan, and budget. Directs operations,

manages all sales, engineering, and administrative personnel. Lead product

management activities and established R & D objectives.

Increased sales in a mature and declining market from $2.2 to $6.3 million

by taking market share away from market leader; implemented value-added

sales and marketing strategies.

Increased operating profit by 50% (from the red to > +25%) by managing

product pricing and expanding the sales of higher margin auxiliary products

and services.

Successfully integrated the plastic recycling and process-control groups

into the division.

Created industry specific incentive plan for all division personnel.

Achieved zero % employee turnover and produced the company "salesman of the

year" twice in four-years

Professional Experience from 1981-1990 includes employment with Pennwalt,

Parker Chemical, Betz Labs, and Man-Gill Chemical. Note: PPG acquired Man-

Gill; Man-Gill acquired a division of Betz, which acquired two divisions of

Parker Chemical.

EDUCATION

Philadelphia University - Philadelphia, PA

BS - Chemistry

American Chemical Society award in Analytical Chemistry

University of Phoenix - Cleveland, OH Campus

MBA

Founding member and officer of the Lambda Sigma co-chapter of Delta Mu

Delta - International Honor Society in Business Administration

PERSONAL

Married, one child. Interests include cooking, gardening, music, and

participating in competitive sports.

Contact this candidate