Customer Service Sales
Resume:
Andrea R. Cains
Fort Wayne, IN 46819
CAREER
OBJECTIVE: Expertise is sales administration, purchasing of
goods and customer service. Team
Player, self-starter, good interpersonal,
organizational, and communication skills.
EDUCATION: Bachelor of Science in Organizational Leadership and
Supervision from Purdue
University. Minor in Psychology. I have
taken classes in APICS.
EXPERIENCE: Contractor for Navistar (with PDSI), Fort Wayne IN
Purchasing Assistant 11/09 to Present
Duties include maintaining files, data
entry and expediting shipments.
. Release orders into the approval process
. Tracking Shipments
. Find Cost Savings
. Logistics of Moving Vehicles
Total Plastics, Inc., Fort Wayne IN
Inside Sales Representative/Life Sciences
Div 07/08 to 9/09
Duties include maintaining customer
relations, receiving of materials, batch invoicing,
making outcalls on a daily bases.
. Preparing Price Quotes
. Entering Customer Orders
. Handle Customer Concerns/Problems
. Troubleshooting
. Track Customer Material
Precision Industries Intergrated Supply Chain Services, Fort
Wayne, IN
Site Manager/Avery Dennison 11/02 to 07/08
Duties include maintaining inventory control, customer
relations, receiving of material in daily, schedule incoming
shipments on a daily bases.
. Maintain inventory control
. Initiate Cost Savings
. Renegotiate Customer Contracts
. Purchase/Source out MRO & OEM items
. Invoice Avery Dennison orders daily
. Track Customer Material
. Purchaser of packaging supplies, maintenance items &
custom sourcing
Slater Steels Corporation, Fort Wayne, IN
Customer Service Representative 10/01 to 10/02
Duties include maintaining customer relations through sales
calls visits with outside field sales, scheduling and
interfacing with the customer on a daily bases.
Performing the following duties:
. Invoicing the Customer Shipments
. Preparing Price Quotes
. Entering Customer Orders
. Notified Customers of Ship Dates
. Tracking Customer Material
. Listen to Customer Concerns/Problems
. Handled All Transactions for Second Largest Account ($35
Million)
Rieke Packaging Systems, Auburn, IN
Sales Coordinator 1/96 to 10/01
Duties include being a liaison between field sales, customer
and scheduling and traffic. Performing the following duties:
. Manufacturing associate component assembly/machine
operation
. Administering Customer Orders
. Interfacing with Field Sales
. Investigating customer concerns
. Preparing Price Quotes
. Establish shipment dates and schedule accordingly
Rieke Packaging Systems, Auburn, IN
. Summer Intern 1993-1995
Duties include working with Corporate Manager of Purchasing,
Manager of Engineering, Corporate Controller and performing
the following:
. Purchasing of Company Inventories
. Expediting Orders
. Scanning Blueprints for computerized storage
. Efficient in Microsoft Word, Lotus Notes & Excel
ACTIVITIES: Indiana University Purdue University, Fort Wayne,
IN
Volleyball Player 1992-1996 Recipient of
Four Year Athletic Scholarship
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