Project Manager Quality Assurance
Resume:
Dawn Fantauzzo
objective
To become an effective and efficient member of an
organization by utilizing my education and personal
experience
Experience
Carestream Health
PMO - Planview Administrator
Collaboration on Project Methodology Makeover to include
analysis, design, testing and training
Resource Capacity/Demand. Macro and Micro views according
to planning horizons.
Strategy Planning (EPM Planview module), data analysis and
maintenance
Project Manager and Planview SME role for the Planview
projects to include upgrade activities to Planview 10.3,
PPB (Planview Process Builder), FM 10 (Financial v10)
Creation of Business Object reports
Creating sql simple queries against the dbase
Maintain system architecture (structures, lifecycles,
Financials etc.) to accommodate changes in business
processes
Run monthly processes to load actual costs and labor effort
from SAP/Project Systems
Maintain dashboard portlets, data extracts, Data Mart
processing, and On-Demand reports
Provide end-user assistance and training
Process incidents and service requests generated through
the IT Service Desk as well as ticket process with Planview
Managing user accounts and resource structures, including
user access and grants
Work with DBAs, server admins and other team members to
support daily system operation
Maintain 9 servers and 2 dbases and 4 environments
10/2008- 3/2010
Excellus- Blue Cross/Shield
PMO - Planview Administrator
Special projects and initiatives related to Planview that
are launched by the PMO (e.g. streamline WBS, Org structure
revamp, reporting, upgrade to Planview v10.1)
Consolidated reporting tools into Planview, (e.g. time
tracking and reporting)
Manage accounts and grants
Maintain system architecture structures
Maintain dashboard portlets, data extracts, DataMart
processing, and On-Demand reports.
Provide end-user assistance and training
Run process to incorporate weekly timesheets data
Manage backend incident calls with the vendor and service
requests for problem resolution
4/2006- 10/2008
Citibank
Project Analyst/ Planview Administrator
SME (Subject Matter Expert) of the PlanView application for
Citibank IT Time Tracking and Capacity/Demand Planning
tool for over 8,000 users
Primary contact for the PlanView implementation and rollout
program
Trained over 400 users on multiple roles and features
Coordination and knowledge sharing across multiple business
groups
Daily administration, analyzing, writing training
materials, test scripts, conduct testing, UAT manager for
140 testers, problem resolution, participating in pilots
and maintaining administration procedures, problem
resolution
Investigation, database set-up, and coordination efforts
across multiple business migrations, verifying data,
managing global setting, participating in user groups and
knowledge sharing, researching and evaluating best
practices and issue logs
Managed structure within Planview to include OBS, ORS and
WBS changes for all of Citibank's IT organization
Rolled out PVE 5.0 and 9.0
Create reports for upper management for evaluation of
project activities
Maintain audit compliance within the tool
Create and track project metrics for Senior managers and
CIO
Process and flow auditor
9/2004- 4/2006
Citibank
Ass't Project Manager
Managed letter changes for Citibank's Private Label project
to include Project and Resource managment
Quality Assurance reviews -managed all aspects of project
lifecycle
MS Project Professional- Administrator for the software
Managed process improvement projects such as SDLC
documentation
3/2004-9/2004
Citibank-The Student Loan Corporation
Financial Control Analyst
Procurement, Inventory & Asset Control
Managed the Projects Office approvals through Procurement;
Expense Requests and tracked costs through Finance
Maintained asset inventory of the Projects Office -
Hardware/Software
Financial Analysis & Control
Processed all Projects invoices, assuring sign off,
tracking and follow up
Track expense spending to the annual budget for the
Corporate reporting
Work with Finance in tracking high-value invoices for
accrual processing/Flash Forecasting
Reconcile monthly expenditure report for accuracy and
posting of financial records
Analyze actual expenses and trends
Supply various financial analysis and risk/opportunity
recommendations for Projects
Provide line item analysis (Budget vs. YTD) as needed
Consultant & Temporary Employee Administration
Process Consultant Approval Forms
Create/maintain/file consultant documentation
Work with Vendors to resolve issues
Record consultant hours and reconcile against the
Consultant Load Plan
Training Plans & Materials
Record & track training approval forms
Categorize and record all training taken
Reconcile scheduled training against approvals & the
Projects training plan
Create/update/maintain department level Training Load Plan
Education
1997 - 1998 Monroe Community College Rochester, NY
Business Administration Associate Degree
Dean's list, 3.25 GPA
Judith Gale Kowba Scholarship, given to women of
excellence.
Awards
Top Ten Award -given to those within the top ten percent of
the organization (Citibank)
Winning Culture
Peoples Choice Award - given by peers (Citibank)
Bravo Award
Additional Software
PlanView to include PPM, EPM, Financials and PPB MS Project
modules
Cognos and Business Objects SQL queries
3333 Evergreen Circle
WALWORTH, NY 14568
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