Project Manager Quality Assurance

Summary of Qualifications

Versatile, IT Professional with background in communications, project

management, and MIS management. Creative problem solver with ability to

team effectively within a dynamic environment.

Professional Experience

Grayson Associates-Tampa, Florida

Associate Project Manager 2008-2010

. Responsible for reviewing contractor requests for scheduling

extensions and for smaller projects, recommends changes where non-

technical, non-engineering related events/conditions underlie

scheduling change proposals.

. Attend project-planning meetings where determinations are made

regarding program objectives, plans and project scope.

. Provided OSHA training and company policies and procedures.

. Prepares time and material tracking documents to estimate and monitor

contractor charges in relation to agree upon prices and amounts for

labor, materials and profits.

. Organize the details of special events, travel arrangements, corporate

agendas and itineraries.

. Conduct searches or inquiries to obtain necessary construction and

project design information to address immediate, often time-sensitive

contractor concerns.

. Oversees and monitors the maintenance of files, payroll records and

other documents for audit and permanent record's as required by law.

. Accurately managed payroll taxes quarterly for State and Federal

Unemployment Taxes (SUTA and FUTA)

. Prepare correspondence, advertisements and other official documents

regarding project status, and progress.

The Depository Trust & Clearing Corporation-Tampa, Florida

Conversion Specialist 2007- 2008

. Contributes to supporting the department in adherence to AML/BSA

policies and procedures as set-forth by various regulator bodies.

. Resolution or appropriate escalation of customer technical inquiries

or problems pertaining to Mainframe, PC/LAN or web based applications.

. Conducted a meticulous analysis of each customer request

. Analyze moderately complex issues and escalate to second or third

level support where warranted.

. Reports status and issues to Team Leads as necessary.

J. P. Morgan Chase - Tampa, Florida

System Integration Intern 2004 - 2005

. Responsible for establishing, maintaining, and implementing the test

methods and procedures necessary for the verification of business

application.

. Ability to understand how data drives the development of applications

and business requirements through applications and business

requirements through appropriate designs principles, methodologies and

tools.

. Complete understanding of software development life cycle (SDLC) and

how a Quality Assurance effort fits into the larger picture and

relational database.

. Proficient in writing test plans and executing test cases during

manual testing.

. Proven competency in the development of detailed testing strategies

and test plans from defined business requirements.

. Administer and maintain the security and integrity of the databases

for the application development environment.

. Entrust/Entelligence Administrator to Add Users and User's

Entitlements.

. Familiarity with the administration and implementation of processes in

accordance with the Capability Maturity Model (CMM).

. Maintain and Update eServe customer files. Communicate with customer

to configure and re-certify clients on the eServe platform. Perform

root cause analysis and track pertinent trends.

University of South Florida - Tampa, Florida 1999 - 2004

School of Library & Information Science

Sr. Information Specialist

. Conduct research to determine if solutions to business requirements

currently exist within or outside the business, and if not, whether

new solutions are feasible.

. Create database objects and maintain their physical

organization/relationships

. Consulted with faculty to redesign or update curriculum.

. Communicated extensively with students and prospective students

regarding status of courses, instructor assignments and graduate

graduation requirements.

. Coordinate meetings and plan all travel itineraries/ prepare and

submit expense reimbursement.

. Performed purchasing and travel transaction through University of

South Florida Financial Accounting System (FAST). Utilized purchasing

module for buying products and services from vendors and accounts

payable module used to process all travel requests.

. Ability to work quickly and accurately with attention to detail and to

perform a variety of assigned tasks.

. Proven ability to manage special projects while simultaneously handles

ongoing administrative responsibilities.

. Managed computer hardware/software procurement and site license.

Technical Skills

Microsoft Business Application:

. Proficiency with Microsoft Office Applications (Word, MS-Project,

PowerPoint, Access and Excel)

. LexisNexis

. Peoplesoft Financial and Lotus Notes

. Completed 63 Sales Associates Training

. 50 WPM

. Florida Notary

Education

University of South Florida

Tampa,

Florida Bachelors of Arts Degree in Interpersonal

Organizational Communication

2003

Minor Management Information Systems

2003

Paralegal Certificate

1999

Willing to Relocate

Contact this candidate