Customer Service Representative

Marie Snow-Johnson

*** ** **** ***

Portland, OR 97214

Tel: 503-***-****

Email:abhgi0@r.postjobfree.com

Objective:

Position where my customer relations experience can be fully utilized to

improve customer satisfaction

Computer Skills:

Mac: Final Cut Pro-Editing software

Windows: Windows 7, Excel, Power Point

Education:

2008-2010 Clackamas Community College: Art Associates Transfer

2003-2007 Clackamas High School: completion of HS Diploma

Work Experience:

Work Study

03/2010-06/2010

Oregon City,OR

Clackamas Community College:

> Reporting any loss or stolen equipment

> Answering inbound calls regarding account receivable

> Review inventory control reports

> Outbound calls for equipment returns

> Ability to access, input and retrieve equipment

Customer Service Representative 06/2010-12/2010

Portland,OR

So Fresh N So Clean Cleaning Service LLC

> Schedule appointments

> Handling customer compliant

> Accounts notation

> Input/posting payments using excel spread sheet

Cashier 11/2008-12/2009 Milwaukie,OR

K-Mart

> Prepare or serve hot or cold beverages

> Order, receive, or stock supplies or retail products

Toddler Teacher Assistant 01/2008-03/2008

Phoenix,AZ

Explorers in Learning

> Observe and monitor children's play activities

> Communicate with children's parents or guardians

Toddler Teacher Assistant 08/2007-01/2008

Tempe,AZ

Bethany Learning Ctr.

> Support emotional and social development

> Identify signs of emotional or developments problems

Cashier 11/2006- 12/2006

Clackamas,OR

Toys R Us

> Greet customers

> Process cash or credit payment

> Answer questions regarding the store and its merchandise

Reference available upon request

Contact this candidate