Accounting Customer Service

Priscilla Robinson **** Edgemoor Lane, Douglasville, GA 30134

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abhgaf@r.postjobfree.com . Home 770-***-****

Professional Summery

Accounting Specialist / Administrative Assistant / Executive Assistant

Administrator with over 20 years of professional accounting, and

administrative experience. Experienced in the areas of accounting,

finance, accounts receivable and accounts payables. Strong general ledger

accounting work experience. Advanced excel and communication skills. This

team player understands building a successful company means supporting the

Accounting department successfully.

Work Experience

River Birch, Dunn, NC Accounting Specialist 6/2004 to 01/2011

This Accounting Specialist role was hands on daily and month end close

accounting experience, working with all areas of the Accounting department.

. Reconciled accounts receivable, general ledger posting, clearing

invoices, electronic and cash deposits, and issued credit memos.

. Processed cash application, including, ACH/wire transfers/credit card

payments, processed credit card charge-backs and returned items.

. Ensure the accuracy of customer A/R-A/P balances.

. Resolved discrepancies between invoices and purchase orders, match

invoices, expense reports, file invoices.

. Assisted with other accounting related responsibilities and projects

as necessary.

. Reviewed customer account status and performed collections in

accordance with policy.

. Researched account reconciliation reconciling items.

. Analyzed accounts and prepared sales tax returns.

. Assisted Accounting Manager in daily financial processing, including

monitoring of payroll data, cash receipts, billing, disbursements,

expense accounting, and deposits.

. Maintained GAAP through balance sheet/financial statement, AP/AR

management.

Manpower Temp Serv IBM/Lenovo, Raleigh, NC Executive Accounting Assistant

7/2003 to 3/2004

The Executive Accounting Assistant managed all aspects of the accounts

payable and receivable process. Monitored payables owed and ensured prompt

payment of invoices featuring discounts advantageous to the organization.

Worked will with all levels of management and regularly assisted managers

with projects.

. Prepared and maintained the accounts payable register and other

related accounting reports.

. Processed incoming invoices, coded expenses, prepared vouchers, and

issued checks for payment.

. Trained new associates in accounts payable as well as organizational

policies.

. Collection, skip tracing, bookkeeping, credit card and loan

collections, supervised data entry staff to maintain accurate records

and service level.

. Process transfers, wiring, filing of appeals and payment posting.

. Provided support for special projects Ensure all billing is accurate

and timely.

. Coordinated office activities. Evaluated office productivity, revised

procedures, and devised new forms to improve efficiency.

. Greeted visiting clients and maintained office organization.

. Answered phones, greeted customers, and assisted clients with

inquiries.

. Answered staff inquiries and advised personnel on administrative and

clerical matters.

. Coordinated all company airline travel and audited monthly travel

billing.

. Coordinated, prepared, recorded meetings and transcribed meeting

minutes.

. Set appointments for customers and interviews for hiring managers.

Pepsi Bottling Ventures, Garner, NC Accounting Specialist 8/1999 to

5/2003

The Accounting Specialist position coordinated staff duties with all

departments ensuring smooth operation. Accustomed to fast-paced, high-

pressured positions, demonstrated ability to prioritize multiple tasks,

meet deadlines, and provide quality service.

. Managed cash accounts, accounts payable and receivables.

. Worked closely with Controller on cash flow forecast.

. Reconciled payroll accounts at month-end.

. Managed employee data files, scheduled evaluations, managed

compensation and benefit program.

. Processed incoming invoices, coded expenses, prepared vouchers, and

issued checks for payment.

. Ensured timely and accurate processing and payment of invoices.

. Reconciled invoices and check balances.

. Ensured that invoices are imaged accurately and within the established

time standards.

. Coordinated the storage and retrieval of all accounting records.

. Third party consumer collections in the consumer finance industry.

. Collection, ship tracing, bookkeeping, credit card and loan

collections, skip tracing.

. Answered inbound calls, assisted customers with account information,

placed orders, set up service appointments, and assisted customers

with technical support.

. Ability to provide exceptional customer service, while making

collection a priority.

Education

Calvary Bible Institute Washington, D.C.

Associate, Theology

Washington School for Secretaries Washington, D.C.

Certificate, Business Accounting

Skills

. Certified Notary Public

. Advanced user of Microsoft Excel, Word, Access & PowerPoint, SAP, AS-

400 software

. Proficient in Timberline Applications, Solomon, ADP, PC Payroll for

Windows Oracle, PeopleSoft, Lotus 1-2-3, QuickBooks, Harvard Graphics,

Gateway, Peachtree Accounting and other computerized bookkeeping,

Excellent people skills.

Contact this candidate