Manager Administrative Assistant

818-***-**** ( abhg52@r.postjobfree.com

Tamera Flora

objective

To work for a company where users are a priority. Where my skills can be

utilized. as well as, continue to be developed; while providing the best

customer service/user experience I can.

Strengths

Detail oriented; hardworking; work well in both a team and individual

environment; self starter; willing to help where needed, reliable, very

creative, personable, quick learner

Computer skills / Knowledge

Very Knowledge With: MS Office (including how to do mail merges; iMIS

Database; Internet Searches; Scanning

Intermediate/basic Knowledge With: Insightly CRM, Oracle; Crystal Reports;

PeachTree; Telemagic Database; PageMaker; HyperStudio

Social Networking Sites Knowledge/Special interests

Experience with: Twitter, Facebook, Digg, Myspace, Forums/Online

Communities

Special Interests: Video games (console, apps, flash, as well as other

games), technology, writing

Office skills

Typing, copying, faxing (machine/efax), shipping online, mailing projects,

expense reimbursements, sales tax reports, processing payments/refunds,

deposits, collections.

COMMUNITY MANAGEMENT / FORUM MODERATING / PR & EVENTS EXPERIENCE

08/2010 - Present Beefjack.com

Online

Senior Community Manager (10/2010 - Present)

* Set community manager team objectives/make sure objectives met

* Create and organize Competitions/Giveaways (via flash games, twitter,

forum, etc.)

* Contact game/app companies for competitions/giveaways

* Promote/Market competitions/giveaways

* Write press releases for competitions/giveaways to email to contacts

* Recruit moderators/additional community manager(s)

* Connect with and build relationships with new members

* Keep community involved and informed regarding site developments/changes

* Implementing new ways to keep members active

* Maintain/moderate Forum

* Monitor user activity and relay suggestions to admin to enhance user

experience

* Create/Maintain member newsletter

* Settle any site disputes between members should it arise

* Manage/maintain social networking sites (digg, twitter, facebook)

* Maintain XP for games store (eXchange)

* Maintain XP points system, deduct/add to user profiles as needed

Community Manager (08/2010 - 10/2010)

* Maintain forum / Moderate

* Organize & run Forum Games; assist with organizing site competitions

* Maintain and assist with site needs - including working with other

Community Mangers/Site Administrator/Other team members to make sure our

users are happy

with the site.

08/2009 - Present Storm8 Storm8

Forum (Online)

Player Moderator (forum) (03/2011 - Present)

* Assist Community Managers with maintaining the forums by way of editing

inappropriate content, removing/closing threads, taking action on

reported posts/content

Senior Member (forum) (08/2009 - Present)

* Very actively participated in answering forum posts in all areas of the

forum - questions/comments/etc.

* Assisted in reporting threads/bug reports to Staff/Community Managers on

forum and off forum directly to Staff contacts

* Hosted a player held event (February 2011 - Storm8's Hidden Treasure)

01/2009 - 08/2010 Los Angeles Romance Authors Los

Angeles, CA

Director of Programming; LARA Board of Directors

* Booking speakers for meetings, workshops, online classes

* Moderate online classes

* Organized yearly workshops: location, speakers, all materials

* Organized annual picnic

* Assist with promoting upcoming events through social media networks

* Assist with other positions as help was needed

01/2009 - 10/2010 Los Angeles Romance Authors

Online

SPEW CREW Moderator

* Register members joining challenge

* Moderate posts

Motivational / Support assistance

Administrative / office experience

09/2010 - 11/2010 STS International, Inc.

Tustin, CA

Data Migration Technician (Contract Assignment Complete: MorphoTrak)

* Scan fingerprint cards

* Center fingerprints

* Center palm prints

* Assist where needed with misc. projects

07/2010 - 09/2010 Staffmark Agency Los Angeles, CA

Assistant (Contract Assignment Complete: Screen Actors Guild)

* Answer busy phones

* Assist staff with their needs

01/2008 - 04/2010 USFN Tustin/Orange, CA

Database & Accounting Coordinator

* Maintained database

* Accounting: checks/deposits; month end reports/financial statements,

Sales Tax Reports

* Seminars: entering registration/sending out confirmation letters

* Created/modified database reports using Crystal Reports as well as

tables/fields for reports run through omnis application

* Assisted in various projects where I was needed (including mailing

projects).

* Shipping out of all packages

10/2003 - 11/2007 American College of Trial Lawyers

Irvine, CA

Receptionist/Assistant

* Managed/directed incoming calls to appropriate staff member

* Provided member/staff support in a timely manner

* Communications to members: phone, email, fax, mail

* Maintained general company email account/voice mail

* Assisted with key projects: mailing, Emeritus Status

letters/spreadsheet, State/Province project tracking grid,

Awards/volunteer appointment process, Annual Roster, Distribution of

Quarterly Bulletins, Inputting of payments for dues

* Website: moved all content from old website to new website

* Database: helped test/supply ideas/suggestions when new database (iMIS)

was implemented and when information was transferred old to new database

* Database Reports: Create/modify reports (Crystal reports, using OMNIS),

Added reports to database

08/2003 - 09/2003 Contract Assignments Orange County, CA

Administrative Assistant/Receptionist

* Answered phones with various incoming lines

* Sorted/Delivered mail daily to appropriate staff/management

* Sort/Delivered incoming faxes to appropriate staff/management

* Shipping of packages

07/2002 - 08/2003 Arose Recruiting Company Newport

Beach, CA

Administrative Assistant/Receptionist

* Answered 7 incoming lines

* Daily mail/post office run

* Office Responsibilities: filing, copying, scanning resumes

* Prepared contracts/sent packets for new consultants

* Created and maintained various spreadsheets

* HR Backup: Invoicing, payroll, helping with accounts receivable, new

consultant files/medical forms/open enrollment/401K forms, employment

verifications, research on new employment laws, forms when consultants

contracts ended, inputting hours, verifying social security numbers

Previous employers include

Nikken, Inc. (Front Desk Coordinator); Experian (Training Coordinator);

Best Buy (Cashier); Victoria's Secret (Cashier/Sales Associate/Key

Holder/Specialist); Macys (Cashier/Sales Associate)

references

Available upon request

Contact this candidate