Gurjeet Kaur
***** *** ***** **** *****: 512-***-****
Austin, Texas 78750 Email:
abhe97@r.postjobfree.com
SUMMARY
. Eight years experience in Business Analysis, Planning, Project and
Program Management,.
. Skilled in using MS office applications for day to day activity,
iGrafx FloCharter and MS Visio for drawing flow diagrams and MS
Project and SharePoint for prioritizing and managing individual tasks
and projects.
. Experienced in Publisher, Adobe Acrobat, Adobe Photoshop, PowerPoint,
Mind Mapper, ArcGIS, and mainframe.
. Experienced in using UML to create Procedure level activities,
Activity diagrams, Sequence diagrams, and Use case diagrams.
. Demonstrated leadership ability to conduct Joint Application
Development (JAD) sessions, resolve issues, drive projects, and meet
deadlines.
. Proven ability to handle multiple projects due to multi tasking and
project management skills.
. Team player with strong leadership qualities and an independent
thinker
. Expert in gathering, managing, and validating user requirements by
coordinating with different business and end user groups.
. Comprehensive knowledge in writing/reviewing documentations including
Statement of Work, Business plan, Requirement Specification, Use Case
Narrative, Feasibility Analysis, Risk Analysis, Test Plans and Quality
Assurance documents.
. Excellent communication, interpersonal, analytical skills and
presentation skills with ability to deliver Video Teleconferences.
. Familiarity with PMBOK concepts of Project Management and Pursuing PMI
certification.
CAREER HISTORY
2010 - onwards- Confidential Austin, Texas
Manager/Sales Executive
Major responsibilities:
. Office management of the organization.
. Recruit resources for our direct clients WIPRO, CTS, PATNI and
Intelligroup.
. Negotiate contracts, salary, and vendor bill rates to maximize
company profit.
. Work in a very fast paced work environment and meet deadlines.
. Execute Statement of Work, Purchase Orders, and other visa related
papers.
. Any other job assigned by the upper management.
2010 - Austin Community College (ACC) Austin, Texas
Geographic Information System (GIS) adjunct Instructor
Major responsibilities:
. Taught a GIS course to undergraduate students at Austin Community
College.
. Demonstrated various ways to represent analyze and model spatial data
and map their results using GIS.
2008 - 2009 - JSB Systems LLC Springdale, Maryland
Senior Business Analyst/Project Coordinator
Major responsibilities:
. Worked on preparing project plans and also managed changes to the
scope of the project.
. Created reviewed, and validated business requirements and functional
specifications. Developed business requirement documents as well as
high-level project plan.
. Designed the business requirement collection approach based on the
statement of work and performed extensive requirement analysis
including data analysis and gap analysis.
. Developed business process models to document existing and future
business processes.
. Interacted with key business users to collect requirement and business
process information.
. Compiled and performed route analysis using ArcGIS based on the
present customer location data and offered business plan based on
these findings.
. Worked on developing strategic partnerships with the business unit to
build a sound knowledge base of the business line, including the
business plan, and process and revenue streams.
. Tracked project progress using MS Project.
2006 - 2008 - Texas Department of Transportation (TxDOT) Austin, Texas
Branch Manager, District Data Collection and Support Branch
Major responsibilities:
. Directed activities supporting the annual Highway Performance
Monitoring System (HPMS) data submittal to Federal Highway
Administration (FHWA) including data collection, analysis, compilation
and validation. Performed quality check before final submittal.
. Directed a project of highway database migration from mainframe
platform to GIS platform (a customer friendly application).
. Provided reports, recommendations and leadership for current and
future projects under strict deadlines and short turnaround times.
. Delivered finished projects within budgets and very stringent
deadlines.
. Prepared hiring packets, conducted interviews, made hiring
recommendations, assessed staff training needs, and conducted
performance evaluations and disciplinary actions for the branch
personnel. Provided direction and monitored the progress of job
assignments. Set branch goals and objectives, prepared branch
operating budgets and cost estimates for budget expenditures.
. Suggested measures and recommendations to improve the current
application performance with the aid of SCR's (Small Change Requests).
. Recruited and managed ten information analysts working on collection,
organization and analysis of Highway data.
. Submitted timely reports to local, state and federal governments.
2005 - 2006 - TxDOT Austin, Texas
Senior business analyst/Planner II
Major responsibilities:
. Developed a methodology based of various aspects of demographic data
analysis to allocate and track $2.5 million among the planning
regions.
. Reviewed, executed and managed contracts with 24 planning regions
statewide.
. Conducted sessions with management, SME (Subject Matter Expert),
vendors, users and other stakeholders for open and pending issues of
public transportation.
. Reviewed and made recommendations on the Public Transportation
Strategic Business Plan submitted by outside vendors and contractors.
. Reviewed and approved deliverables and tracked budget for 24
contracts.
. Member of Review Committee to award Federal grants for Job Access and
Reverse Commute (JARC), New Freedom and Section 5310 (public
transportation program for Elderly and Disabled population) program.
. Managed TxDOT sponsored Research Project as the implementation
director, project director, and as the project advisor.
. Coordinator of Transit Cooperative Research Program (TCRP) for the
Planning and Support Section of PTN.
. Safety Point of Contact for the Public Transportation Division
2002 - 2005 - TxDOT Austin, Texas
Project Manager
Major responsibilities:
. Developed and oversaw the Statewide Analysis Model (SAM) project using
TransCAD (transportation package of GIS) and written specifications
for a client server application of a statewide model.
. Regular use of Microsoft Project, Excel, and Access to complete
project reports and analyses.
. Performed manual front-end testing by running the model, analyzed data
results, verified its data against the real-time data and check all
functionalities of different modules of the model.
. Prepared and tracked state and federal project budget and monitored
and updated State Planning and Research Funds (SPR) and Biennial
Operating Plan (BOP).
. Provided comprehensive financial information to Technology Services
Division (TSD), Legislative Budget Board (LBB) and Information
Resource Council (IRC).
. Provided technical and end-user support to the consultants using the
model.
. Authored executive summaries, progress and completion reports for the
project management on a weekly basis and monthly basis.
. Developed strategies with Quality Assurance group. Developed and
executed various data sharing agreements to ensure data
confidentiality.
. Maintained constant communication with the vendors, conducted JAD
sessions, SAM Review Panel meetings and resolved issues between the
consultants and the panel members.
. Reviewed deliverables, and any other technical information pertaining
to the statewide planning or statewide modeling. Tested all interfaces
before signing off to ensure they meet the model specifications.
. Prepared deliverables and project documents comprised of Technical
Architecture, Technical Implementation Plan, Service Contract and
Access criteria for SAM.
. Prepared marketing/advertising material during model implementation to
be distributed during the 2005 planning conference.
. Presented SAM at various conferences and technical groups as well as
conducted video teleconferences during the model implementation.
. Involved in the TxDOT sponsored research program acting as the Project
Advisor for four research projects and the Project Director for two.
2001 - 2002 - TxDOT Austin, Texas
Traffic Analyst
Major responsibilities:
. Analyzed, updated and maintained traffic data from various sources
in a database for the Traffic section of TxDOT.
1999 - 2001 - First American Flood Data Services Austin, Texas
Map Analyst
Major responsibilities:
. Analyzed flood data using ArcGIS to make flood determination.
. Worked closely with FEMA and the Auditor's office.
. Trained new employees on map analysis.
. Provided excellent customer service.
EDUCATION/TRAININGS
Master of Science Panjab University, India
Bachelor of Arts Punjabi University, India
Fundamentals of GIS Austin Community college
Plus advanced Microsoft classes in excel and access, Technical writing,
How to deliver Video Tele conference and Communication skills.
COMMUNITY / VOLUNTEER
Secretary of Singh Sabha Gurdwara Executive Board 2008 - present
President of Singh Sabha Gurdwara Executive Board 2006 - 2008
Coordinator of Singh Sabha Gurdwara Executive Board 2004 - 2006
Saheli's VISTA Project Advisor
Austin Area Interfaith Ministries
Principal organizer of Singh Sabha Gurdwara classes for youth
Volunteer (Punjabi) teacher of Singh Sabha Gurdwara classes for youth
Principal events planner for Singh Sabha Gurdwara for youth
Joined Red Cross to help in Galveston during IKE relief operations in
2008
Organized hot meals in collaboration with the United Sikhs organization
for the IKE evacuees in 2008
REFERENCES
Professional and personal references will be provided upon request