Real Estate Customer Service

CAROLE CASSELL

**** ***** ********* ****, **** Myers, Florida 33919

239-***-**** (home), 239-***-**** (cell)

My primary objective is to obtain a regular, full time position with a

solid company where my background and accomplishments can add value.

ACCOMPLISHMENTS

Florida Real Estate License

Notary Public

AIB General Banking Certificate

Employee of the Quarter, October 2002

Employee of the Year, December 2002

Served on the conversion team for three bank conversions/upgrades for the

Jack Henry/Silverlake System

Trained personnel in the fundamental use of Lotus and Microsoft software.

COMPENTENCIES

Analytical Skills Team Building Management Skills

Training Skills Customer Service Problem Solving

Property Management Collections Account Reconciliation

EMPLOYMENT

C.D. Mitchell & Associates - February 13, 2009 to April 23, 2010

-Contractor - Assistant to the FDIC Legal Counsel

Riverside Bank of the Gulf Coast - February 2008 to February 13, 2009 -

Litigation Manager, Assistant Vice President - Special Assets Department

April 2007 to February 2008 - Asset Quality Administrator, Bank Officer -

Special Assets Department

December 2005 to April 2007 - Commercial Loan Assistant - Commercial

Lending Department

Fifth Third Bank (formerly First National Bank), February 2005 - November

2005 - Assistant Vice President/Workout Lender I - Special Assets

Department

First National Bank, October 2003 - February 2005, Assistant Vice

President/Loan Workout Manager - Special Assets Department

SouthTrust Bank, 1998 - October 2003, Credit Administration Officer/Special

Assets Department

1994 - 1998, Administrative Assistant, Credit Administration/Special Assets

Department

Pine Lakes Country Club, 1993 - 1994, Closing Coordinator

Barnett Banks, Inc., 1984 - 1993

1991 - 1993, Support Representative for Special Assets Department

1988 - 1991, Residential Mortgage Processor/Underwriter/Closer (Barnett

Bank of Lee County)

1985 - 1988, Commercial Loan Accounting Clerk III (Barnett Bank of Palm

Beach County)

1984 - 1985, Micro Computer Processing Clerk (Barnett Bank of Naples)

EDUCATION

Ed Koffer School of Real Estate

Continuing Education, Florida Real Estate Salesman Course, Ongoing

American Institute of Banking - Edison Community College

General Banking Degree, 1992

Bert Rogers School of Real Estate

Post License Salesman Course, 1990

Florida Real Estate Academy

Florida Real Estate Salesman License Course, 1988

Palm Beach Junior College

Microcomputer Skills, 1987

Most of my education has been a result of internal education programs

within the various banks where I have worked. I have taken a multitude of

training classes to prepare me for each job endeavor and for personal

growth. I have also attended several management seminars.

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