Quality Manager
Resume:
GARY FRAZIER
**** ************* ****** ***. *
JOPLIN, MO 64804
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Qualification Highlights
* Expertise in area of Quality, Quality Management, and implementation
of Quality Systems
* Proven ability to develop, plan, and achieve immediate and long term
goals
* Experienced in analyzing, developing, implementing, and executing
policies and procedures
* Extensive experience in corrective action processes, using statistics
as a basis for root cause analysis
* Solid written and oral communication skills, with proficient computer
skills
* Quick learner with the ability to rapidly achieve organizational
goals and employ new methodologies
* Ability to handle multi-task levels of responsibility in a high
stress environment
* Energetic and self-motivated team player
* 30 years of manufacturing experience as an operator, technician,
coordinator and manager
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Education/Training
* Bachelor of Science Business Administration - Marketing & Management
Missouri Southern State College, Joplin, MO (1994)
* 120 hours of Total Quality Management (1992-1994)
* Certified Lean Black Belt (2007)
* Lean Enterprise Training (2007)
Principles of Lean Performance Measurement for
Lean
Team Facilitator Lean Design
Leadership Skills for Lean
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Employment History
08/08 to 12/08 Kaiser Aluminum Tulsa,
OK
Quality Engineer
Assisted in the development and implementation of a TS 16949 Quality
System. Developed procedures and work instructions for the aluminum
extrusion process that produced automotive components. Designed and
implemented fixtures for testing and process control. Implemented an
electronic data collection system for in-process inspection control.
09/00 to 08/08 Muncie Power Products Tulsa,
OK
Corporate Quality Manager
Managed the quality process for manufacturing and assembly operations at
locations in Tulsa, OK, Muncie, IN, and 6 Distribution facilities. Muncie
Power Products manufactures, assembles, and distributes Power Take -Offs
for medium to heavy duty truck hydraulic applications. Assumed a
leadership role in a Lean Enterprise project that transformed all assembly
operations into product cells. The project included value stream mapping
of the entire assembly process, physical layout of the new cells,
documenting work instructions for the new processes and 5S events when the
cells were completed. The change to cells made the process more responsive
to customer needs and reduced in-process inventories. Performed Kaizen
events in areas chosen for improvement by executive management to improve
quality and operational performance.
* Three Quality Technicians directly reporting
* Improved calibration process to specify instructions and to analyze
results
* Responsible for maintaining ISO Certification, including company wide
internal audits
* Responsible for coordinating the internal & external corrective
action process
* Assisted Purchasing in supplier selection and development
* Trained personnel in Problem Solving Techniques
12/98 to 08/00 CNC Machine Products Joplin,
MO
Quality System Coordinator
Responsible for coordinating the development and implementation of all
procedures to comply with the ISO/QS9000 Standard. Used expertise to
develop reports that analyzed the effectiveness of implemented procedures.
Perform reviews of contracts to assure the requirements are adequately
defined, can be met, and resolve any differences.
* Communicate with customers to ensure their expectations are being met
and generate corrective action processes to eliminate sources
of customer dis-satisfaction.
* Develop and implement process controls for operator responsibility
and control of manufacturing
Processes, including the development of work instructions.
* Trained personnel in Gage/Blueprint Reading, Statistical Process
Control, Corrective Action Procedures
09/97 to 11/98 World Securities Joplin,
MO
Independent Securities Representative
Licensed in Missouri to offer securities as an independent representative.
Developed marketing and sales processes to offer retirement plans for small
to medium size businesses. Presented information to management and key
personnel.
10/78 to 8/97 Modine Manufacturing Joplin,
MO
Quality Manager - 5/92 to 8/97
Managed plant-wide quality process, with direct reporting Technicians and
Quality Engineer. Planned and prepared departmental annual budgets and
purchases of major equipment. Led in-plant culture change from detection
to prevention that resulted in improved productivity through reduction of
failure. Coordinated development of quality system that led to successful
implementation and certification to ISO/QS9000 standards. Responsible for
communicating with customers and suppliers to ensure expectations were
defined and achieved.
* Corporate wide trainer for Geometric Dimensioning &
Tolerancing.
* Instructor in statistical study for Total Quality Management course.
* Trained all plant personnel in basic statistical process control.
Quality Technician - 10/78 to 4/92
Responsible for the inspection of internal processes and received product.
Experienced in using various types of measuring instruments, including
programming and use of a direct drive coordinate measuring machine.
* Responsible for plant-wide calibration program.
* Designed fixtures for use as a functional gages.
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References available upon request
Contact this candidate