ALYCE CAPLAN
**** ********* **., ********, ** ***35 941-***-****, home; (941)
993.7442, cell abh8qg@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Top-notch and well rounded Administration Assistant with operational
management, customer relationship development, reception area,
organizational & time management, problem resolution and prioritizing, high
level of confidentiality, communications, sales management, purchasing,
negotiations, expense reporting, financial reporting travel arrangements
and event planning. Experience with both a PC and MAC.
EMPLOYMENT
2005-2008 Cruise Vacations Intl., Rockville, MD
Executive Assistant to CEO
Manage all aspects of daily operation including accounting, sales support,
marketing and customer relations ( Provide support to CEO and sales team
for office procedures, accounting, data entry, trouble-shooting equipment
repairs computer related issues ( Liaison between employees and customers,
fielding calls on behalf of President/Owner ( Computer graphics used for
marketing and Web Design and updates utilizing certain aspects of Creative
Suites and Microsoft Suite
2002-2004 Shows 2 Go, N. Bethesda, MD
COO
Established a turnkey company - planning, organizing, coordinating all
aspects of travel arrangements for day trips ( Sales & Marketing of Day
Trip Packages which included: Travel expos marketing to Singles, Couples &
Active Retirees ( Financial recordkeeping of income & expenses, budgeting
for expenses, AP/AR (Quicken) ( Customer Service - taking incoming phone
calls and e-mails to answer questions and make/take reservations ( Monthly
mailings to customer mailing list ( Web design and updating
1997-2002 AirTravel.com, Poolesville, MD Sales &
Marketing Manager
Responsible to train staff regarding pricing information, as well as in-
depth knowledge of each resort/property; company specific computer
applications, marketing and promotions ( Arranged In-House training and
workshops by various hotel companies ( Organized for the company and
headed marketing strategies specific to AirTravel.com ( Participated in
trade shows
1993-1997 LZR Electronics, Gaithersburg, MD
Sr. Buyer/Planner
Performed purchasing as a liaison for the Engineering Dept. and
Manufacturing ( Responsible for purchasing include: quotations,
sourcing, cost analysis, contract negotiations, expediting orders (
Responsibilities for planning include: preparation and expediting of
production schedule
FIC Corporation, Rockville, MD
Purchasing Manager
Responsibilities include: quotations, sourcing, cost analysis, contract
negotiations, expediting o
COMPUTER SKILLS
Proficient computer skills on both PC and Mac, including MS Office Suite -
Word, Excel, Quicken (QuickBooks), Outlook, PowerPoint, Publisher, Print
Master, Note Pad, Front Page & Adobe Acrobat
EDUCATION
Towson University, Baltimore, MD B.S, Art
Education, Deans List