Customer Service High School

KAREN S. MULDOWNEY

PHONE: 610-***-**** EMAIL: abh7tn@r.postjobfree.com

BACKGROUND SUMMARY

Process-oriented Payroll Professional complemented by strong organization skills, problem solving

resolutions and the ability to learn new processes/ procedures efficiently. A self motivator

committed to performing the best job whether part of a team or as an individual contributor. Areas

of expertise include:

• Oracle Payroll

• ADP Payroll

• Customer Service

• Communication Skills

• Excel

• Word

PROFESSIONAL EXPERIENCE AND SELECTED ACCOMPLISHMENTS

Cedarbrook Nursing Home, Allentown, PA

Volunteer (236 hours … 2009) May 2009 to date

Currently an active volunteer.

LSI, Allentown, PA

Payroll Administrator 2002-2009

Processed weekly and monthly payrolls for 2,000+ employees who were both union and

management. Sent inbound/outbound files to payroll and benefit vendors i.e., 401k, medical and

dental. Set-up garnishment deductions /changes and mailed checks with appropriate documentation

to Domestic Relation agencies.

• Verified payroll adjustments and corrections to reduce errors

• Accurately calculated and issued manual checks when necessary

• Resolved issues on payroll hotline for employee regarding paychecks, benefits, etc.

• Maintained and entered W-4 tax information and direct deposit data

• Directed paycheck information and direct deposit files to outside vendor for processing

• Reconciled outstanding pay check list before being escheated to the state

• Answered W-2 questions and reissued duplicates when necessary

• Conferred with HR/Benefits to insure accuracy of data and made necessary changes

• Processed FMLA and military leave papers

Labor Relations Specialist 2001-2002

Organized meetings with union president for union related issues. Conferred with union stewards

regarding attendance of affected employees to establish course of action.

• Evaluated data for union award payments (performance & attendance).

• Calculated termination payments for union employees.

• Compiled accurate reports for overtime analysis.

Personnel Supervisor 2000-2001

Coached and supervised data entry employees

• Conducted new hire interviews and testing for hourly jobs

• Built strong working relations with the unions (Local 1522 & 1560).

• Supported operating goals and objectives.

Payroll Analyst

1999

Assisted Orlando Payroll hub to process weekly payroll.

• Partnered with hourly supervisors to maintain accurate data

• Established excellent working relations with Work Force Relations, Benefits & HR

organization.

• Conducted training classes on 1st, 2nd & 3rd shift to instruct hourly supervisors on use of

absence codes in time reporting system for accurate payments to employees

• Invited to union negotiations by the president of the union to give my expertise on correct

calculation of hourly wage increases.

• Reconciled bank statements

EDUCATION

Diploma

Louis E. Dieruff High School

Allentown, PA

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