Customer Service Manager

Location:

Posted:

November 07, 2010

Riley Hatcher

Receptionist

Top-notch receptionist with three years experience in customer service and two years experience in sales.

Works well and communicates effectively with other parts of the company. Organized, completes tasks on time, with

great optimism and conscientious.

Work History

Pump It Up (March 2007 to Current)

Position(s) held: Shift Manager (January 2008 to Current)

Party Coordinator (March 2007 to Current)

Duties: As a Shift Manager, I provide customer service towards the incoming clients. I greet them and

make sure they get the most pleasurable experience possible at Pump It Up. I also answer phones and help

clients with finding the correct price package available based on what price range they set. I sell different

packages and provide clients with beyond satisfactory service so they keep coming back for more. As a

Party Coordinator, I greet clients and make sure their experience at Pump It Up is beyond satisfactory. I

entertain and sell different items that will benefit the customer while benefitting the company as a whole.

Education

Hilliard Davidson High School (August 2006 to May 2010), High School Diploma

Wright State University (September 2010 to November 2010)

Columbus State Community College (November 2010 to Current)

References

Jen Case, General Manager. Pump It Up, 614-***-****

Rachel Lantz, Shift Manager. Pump It Up, 937-***-****

Computer Skills

Windows 2007; Microsoft 2010 (Word, Excel, Power Point, Publisher), Microsoft 2007 (Word, Excel, Power

Point, Publisher), Scanning technology, Copying technology, Faxing technology, Internet proficient, Point of

Sale System, Above average typing skills (over 100 words per minute).

3705 Schirtzinger Rd

Hilliard, OH 43026

E-mail: abh75j@r.postjobfree.com