Sales Representative Service

Danielle E. Petsche

________________________________________________________________________

EDUCATION

East Carolina University, Greenville, NC

May 2008

Bachelor of Arts in Communication

Focus in Public Relations

EXPERIENCE

Capital Newspaper, Annapolis, MD

Sept.2009- April 2010 Advertising Sales Representative

. Assisted customers with print and online ad placement

. Solicited new advertisers

. Developed business relationships with existing client bases as well as

developed new business for print and online advertising

. Identified trends in customer satisfaction or dissatisfaction

. Setup and maintained customer files

. Contacted customers following sales to ensure ongoing customer

satisfaction and resolved any complaint

Gordon Biersch, Annapolis, MD

Nov. 2008 - Sept.2009

Server

. Provided fast and courteous service

. Insured a positive atmosphere for guests

. Time management

. Adjusted the complaints of patrons

. Worked as a team to ensure great service

Maybelline Cosmetics, Washington, DC May

2007 - Aug. 2007

Merchandiser

. Assist sales representative with new and existing store set ups and

resets

. Ensure planograms are set as planned

. Stock and straighten promotional displays

Invisible Children, INC., Greenville, NC Jan.

2007 - May 2007

Free Lance Public Relations Advisor

. Educated target market about the corporation's mission

. Composed press releases

. Understand and implement SPSS software

Metropolitan, Annapolis, MD

May 2006 - Aug. 2006

Hostess

. Supervised and coordinated activities of dining room personnel to

provide fast and courteous service

. Scheduled dining reservations and arranged parties or special

services for dinners

. Greeted guests, escorted them to tables, and provided menus

. Adjusted the complaints of patrons

Skills

. Computer-literate performer with extensive software proficiency

covering wide variety of applications, such as MS Word, Excel,

PowerPoint, Windows, Office XP, and Vista.

. Highly organized and dedicated with positive attitude

. Perform multiple assignments under pressure and consistently meet

deadlines.

. Excellent written and oral interpersonal communication skills.

. Thrive on challenging tasks in office environment.

References

. Available upon request

Cell: 410-***-**** Email: abh6pd@r.postjobfree.com

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