Customer Service Sales

CONNIE GOAD

***** ********** **. ************, ** 28078

. Home: 704-***-**** . Cell: 704-***-****

Email Address - abh5mk@r.postjobfree.com

PROFESSIONAL OBJECTIVE

Obtain an entry level sales position in pharmaceuticals.

SUMMARY OF QUALIFICATIONS

Five years of experience in healthcare industry. Established and maintained

excellent client relationships to improve retention. Participated in sales

presentations. Ordered dental supplies and products for medical practice.

Identified patients' needs and provided effective solutions. Utilized

creative conflict resolution and negotiation skills.

Seven Years of experience as an Elementary Education classroom volunteer.

WORK HISTORY

DAVID DICKERSON, DDS, Nashville, TN 1992-1995

Registered Dental Assistant

Scheduled patients and processed insurance billing. Assisted in dental

and orthodontic procedures. Ordered dental supplies and established

excellent relationships with vendors.

WILLIAM THETFORD, DDS, Nashville, TN 1991-1992

Registered Dental Assistant

Assisted with orthodontic procedures. Participated in purchasing meetings

and sales presentations.

CENTENNIAL HEALTH CARE, Nashville, TN 1990-1991

Customer Service Associate

Collected outstanding insurance payments from customers. Met customer

call quota and maintained database. Resolved complaints and answered

questions.

OTHER EXPERIENCE

Primary Child Caregiver from 1995 to Present

Develop and facilitate age-appropriate activities. Engage children in

motivational and supportive therapy to assist in development of social

skills and self-confidence. Mediate conflicts and resolve disputes

utilizing problem-solving techniques. Delegate responsibilities and

chores. Schedule and organize activities, appointments, and school-

related sports and academics.

Elementary Education Classroom volunteer from 2000 to Present

Provided volunteer classroom assistance to teachers in Tennessee and

North Carolina.

EDUCATION AND CERTIFICATION

Bachelor of Science in University Studies, Middle Tennessee State

University, Murfreesboro, TN.

Completed coursework in Nursing, Middle Tennessee State University,

Murfreesboro, TN.

COMPUTER SKILLS

Microsoft Office products including Word and Excel.

Contact this candidate