Administrative Assistant Customer Service

Location:

Posted:

November 19, 2010

TAMMIE L. WILLIAMS

(843) 771--0179 . abh3un@r.postjobfree.com

MEDICAL ADMINISTRATIVE ASSISTANT

Front Office Support ~ Staff Training & Supervision

Insurance Verification/Pre-Certification ~ Charge and Payment Posting

Experienced professional with extensive background in hospital, medical,

and dental offices of varying sizes. Draw on excellent organizational

abilities to maintain efficient electronic and hard-copy filing systems.

Thorough knowledge of medical terminology, ICD-9 codes, and electronic

medical records (EMR) systems, as well as multi-line telephones,

scheduling, and referral processes. Excel in fast-paced environments to

effectively support multiple healthcare providers and handle large patient

loads. Manage and train other employees and prepare office documentation as

needed.

PROFESSIONAL EXPERIENCE

MERCY HEALTH PARTNERS, Knoxville, TN 2009-2010

PRN Receptionist

RIVERSIDE DIAGNOSTIC CENTER, Williamsburg, VA 2008-2009

Business Office Associate/Registration Representative

HARBIN CLINIC, Rome, GA 2005-2008

Front Office Floater/Front Desk Coordinator

OFFICE OF DR. R.R. MILLER, DDS, Summerville, GA 2003-2005

Customer Service Representative

HARBIN CLINIC, Orthopedic Department, Rome, GA 1997-2000

Schedule Coordinator

MOBILE DIAGNOSTIC CENTER, Mobile, AL 1995-1997

Office Floater/Trainer

Prior to 1995, held administrative assistant and unit secretary positions

within Department of Surgery and Department of Infection Control at

Southeast Alabama Medical Center, a large regional hospital.

EDUCATION

Medical Transcription Certificate, Coosa Valley Technical College, Rome,

GA.

Data Entry/Word Processing and Vocational Office Education Certificate,

with medical office support emphasis, Washington-Holmes Vocational

Technical Center, Chipley, FL.

COMPUTER SKILLS

Microsoft Office products, including Word and Excel; AllScripts, IDX, Type

approx. 60 wpm.