Edna Norman
Silver Spring, MD 20906
abh3dy@r.postjobfree.com
Objective: To obtain a full time position as a clinical supervisor that will
allow me to utilize my knowledge and experience.
Education:
Montgomery College: Pursuing an Associate’s Degree in Nursing
Montgomery College: Phlebotomy Technician
Skills:
Supervision of up to 6 employees. Train, counseling and orientation of
employees. Good communicators, hard working, organized and detailed.
Proficient with venipuncture, EKG’s, IV’s, vitals, injections, Pulmonary
Function tests, suture removal and minor office surgical procedures.
Computer skills IDX, Nextgen and Centricity EMR systems. Microsoft
Office, Word, Excel and PowerPoint. Proficient with Electronic Medical
Records. Schedule surgeries, phones, filing, and data entry pre
authorization of insurance benefits.
Experience:
November 08 to Present
Colon and Rectal Surgery
Administrative Supervisor
Work for a 4 surgeon practice, 2 colon/rectal surgeons and 2 general surgeons.
Supervise 5 employees that are cross trained as Medical Assistants, Surgical
Schedulers and Receptionists. Duties include training, counseling and orientation
of staff. Triage, venipuncture, inventory, schedule surgeries and colonoscopies, fill
prescriptions. Assist physicians with in office minor procedures. Answer phones,
verify authorization for insurance eligibility. Discuss procedures with patients.
July 06 to November 08
Potomac Physicians Associates
Lead Medical Assistant
Clinical staff supervisor for a 6 provider office supervised a staff of 6 employees.
Trained new hires. Inventory, triage, venipuncture, immunizations, patient
referrals and pre authorizations. EMR and EPM knowledge. Answered phones
scheduled appointments.
February 05 to July 06
Greater Washington Oncology
Front Desk Receptionist/Medical Assistant
Clinical skills included calling in prescriptions, handled pre authorizations, iron
infusion, fluid infusion, blood draws, assisting with in office procedures as needed.
Administrative duties included answering phones, scheduling appointments, pulling
charts for the next day, filing, training new hires; collecting co pays and pre
authorizations. Worked closely with physicians and nursing staff.
January 03 to February 05
White Flint Healing Center
Chiropractic Assistant/Biller
Duties included assisting in patient care, scheduling patients, insurance
verification, posting payments, scheduling seminars for Doctors, billing, follow up on
correspondence, maintaining the doctor’s calendar.
January 01 to December 02
Elder Care
Certified Nursing Assistant/Medication Technician
Duties included assisting with activities of daily living and checking vitals.
January 1997 to December 2000
Elihu White Nursing and Rehabilitation Center
Administrative Secretary/Geriatric Nursing Assistant and Medication
Technician
Worked in several positions, duties included working with patients, taking vitals,
assisting the nurses with dressings, giving medications, assisting patients with
activities of daily living. Checking patient’s charts and assisted with billing.
References:
Available Upon Request