Customer Service Sales
Resume:
Eric Cooper
Yorba Linda, CA 92886
abh36o@r.postjobfree.com
Professional Experience:
Phoenix Energy, Lake Forest, CA (07/10-10/10)
Title: Energy Management Service Tech.
Job description:
*Energy Management Service Tech- Diagnose and Troubleshoot HVAC and
Electrical systems via remote desk top, provide online support and or
dispatch appropriate technical support. Work directly with store managers
and or onsite technicians to resolve all issues.
HD Supply Repair and Remodel, La Habra, CA (04/08-3/10)
Title: Floor sales, special order desk and service desk associate.
Job Description:
*Floor Sales-Assist customers on product (Questions, Suggestions and Proper
applications and use of products), while maintaining customer
satisfaction and integrity.
*Service Desk-Maintained excellent verbal and written skills in serving all
customer questions and requests.
*Special Order Desk-Arranged all aspects of special orders, provided
superior customer service in the ordering of materials and special orders
using proper phone etiquette, data entry, typing and trouble-shooting to
ensure complete customer satisfaction.
ACW Construction, Yorba Linda, CA (03/05-04/08)
Title: Home Renovation and Remodel Technician.
Job Description:
* Provided superior framing, plumbing,(copper re-pipe, new installation of
fixtures and repair of existing, painting, electrical, drywall, roofing and
other related duties.
Laurus Medical Corp, (Boston Scientific) Irvine, CA (01/86-02/05)
Title: Manufacturing and Production Supervisor.
Job Description:
* Maintained receiving, QC inspection and distributing of inventory
records..
* Provided supervision and instruction of 6-8 person crews in product
production of laparoscopic suturing devices from raw material to finished
product. Including QC inspection of raw material and finished product as to
SOP.
Education Background:
Phoenix University (11/08-03/10) - Associate Degree:
AA Business Management - Completed
BA Business Management - Current
Brownson Technical School (05/06-01/07) - Certificate:
ACCA Certified for Universal Refrigerant Handling (EPA)
.
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