Customer Service Registered Nurse

Ieasha N, Pettus **** Shalimar Ave Las Vegas Nevada 89115 Tel:702-***-**** Email: abgpwp@r.postjobfree.com OBJECTIVE: Acquire a position that will permit me to utilize my current skills as a Medical Assistant,Receptionist,Customer Service with the ultimate goal of becoming a registered nurse. Looking for the greatest opportunity to work as resident assistant for a reputed company. EDUCATION: Medical Assistant Program- Certification Chase College High school Diploma Susan Miller Dorsey High School Skills: Proficient in use of: Injections Filing Vitals Computer Skills Phlebotomy Patient Monitoring EKG EXPERIENCE: Help Group Teacher Assistant 12/11-04/12 Be present at faculty meetings to analyze and evaluate techniques of teaching. Assisting S.E.D . Children increase daily living skills, Socialization, independence and prevocational skills. Include special learning approaches for learning the disabled students covering self-questioning, practice and review, organization, cognitive performance change, memory strategy and modeling. Worked together with teacher in self-contained classroom settings. In Home Support Service Care Giver 04/00-11/11 Assisted Nurse by checking patient vitals. Filing charts. Performed front office/ back office duties. Taking care of all patient medical needs. Responsible for providing safe, healthy and welcoming environment. Provide therapies including total parenteral and enteral nutrition, infusion chemotherapy, antibiotic therapy, pain management etc. Able to do home duties such as cleaning, washing dishes, making beds, doing laundry and many more. Junior Blind of America Residential Counselor 06/04-11/07 Work with individuals, fto promote mental health. Assisting S.E.D. children. Responsible to evaluate the level of functioning, daily living activities and current mental status. Supervised a residence. Help the students who are mentally ill and having behavior problems to their school work. Responsible to report all the incidents to staff of Judge Rotenberg Educational center. Able to plan and facilitate family meetings. amily, and groups to address and treat emotional and mental disorders and Embassey Suites 01/2006-12/2007 Front Desk Clerk Customer Service/Cashier Executed and processed all guest check-ins by confirming reservations, assigning of rooms, and activating room keys. Processed and worked on all payments types such as room charges, cash checks, debit or credit. Executed and processed al check-outs including resolving any late and disputed charges. Answered, recorded, and processed all guest calls, messages, requests, and inquiries. Coordinated and communicated with housekeeping to track readiness of rooms for check in. Designed and implemented guest's room according to their interest with the help of staff. Mile Stone Incorporation PROGRAM DIRECTOR 12/11-10/12 Substance Abuse & Mental Health Services Administration Render quality assurance and technical assistance to agencies throughtout the nation.Handpicked as peer reviewer, serving on four on-site monitoring events, where a team of professionals was chosen to monitor specific states, in compliance with the federal statute for Protection and Advocacy for Individuals with Mental Illness.Provide policies, procedures, and regulations required to spearhead funds and a variety of grants, cooperative agreements and awards. Perform a wide range of qualitative and quantitative methods to evaluate and improve public behavioral health program Operations.Provide masterful understanding of concepts, principles, practices, methods, and techniquesof a public behavioralhealth program administration. Carried out the implementation and coordination of Federal Substance Abuse and Mental Health Services Administration grant at local level.Spearheaded strategic planning, budget administration, recruitment and volunteer coordination, establishing advisory committee and grant activities.Solely engaged in recruitment and hiring of staff of the grant at various locations and agencies; supervised the mental health consultant. Contributed in the successful development of a tracking system for Clients served by the grant.Proficiently submitted reports and related materials to the Young Child Wellness Expert, achieving required grant evaulation and reporting criteria.Enthusiastic, dedicated and hardworking professional, offering over Eight yearsof broad-based expererience in Project Direction, policy and Procedural developent, training and development, budget administration and business operations within fast-paced environment. Country Villa Senior Living,Los Angeles CA 05/00- 07/05 Activity Assistant Assisted with the registration of residents for trips and programs. determined their interested, talents, and satifaction by surveying and interviewing residents that Assisted in escorting residents on activities away from the facility. The Art of Learning 04/11- 10/12 Pre School teacher working in and Pre School Setting working with 2-6 year old children.Morning circle and Worksheets meet and greet each other as well as greeting Parents.Activity Settings ABC'S 123'S Arts and Crafts,Outdoor Play,Snacks,Lunch etc HERS MEDICAL CLINIC 06/2002-04/2004 Obtain Patients Medical Information and Measure their vitals signs weight height, Show patients to examination room and prepare them for the physician.Record patient medical history vital statistics and information such as test results in medical records.Prepare and administer medication as directed by a Physician,Collect blood tissue or other laboratory specimens log the specimens and prepare them for testing.Explain treatment procedure medications diets and physicians instructions to patients etc