Customer Service High School
Resume:
Kendra Lentz
Newville, PA ****1
Phone: 717-***-****
Email: abg8g1@r.postjobfree.com
Professional Overview
Excellent communication and computer skills; ability to work independently or as a team to meet
project deadlines; outstanding telephone, scheduling, and documentation skills.
Summary of Skills
• Energetic and organized
• Excellent communication skills
• Microsoft Word, PowerPoint, Excel
• Excellent customer service
• Schedule appointments
• Excellent typing skills
• 4 years experience in Health Care field
• Friendly and outgoing
• Willing to work independently or as a team
• Experience as a receptionist/clerical worker
Work Experience
December 2006 to Sarah A Todd Memorial Home
December 2010 Carlisle, PA
Certified Nursing Assistant
Assist patient with daily activities, completed data entries in
computers, help train new employees, assist RN’s and LPN’s with
minor wound treatments, handled confidential patient information.
April 2005 to VIP Hair and Day Spa
December 2010 Carlisle, PA
Receptionist
Schedule client’s appointment, stock retail, performed regular
phone calls of reminders of client appointments, updated client
accounts and information on a daily basis, help train new
employees, provide efficient customer service, organize files and
inventory stock.
October 2004 to Bon Ton
July 2005 Carlisle, PA
Customer Service
Communicated with customer via telephone and in person with
assistance on a product, stock inventory, provide efficient customer
service, answered telephones, increased organization behind the
cash register desk.
June 2004 to Nell’s Shurfine Markets
October 2004 Carlisle, PA
Deli Clerk
Provided excellent customer service, filled customer’s orders,
stocked inventory.
Education
2004 Big Spring High School
Newville, PA United States
High School Diploma
Harrisburg Area Community College
Harrisburg, PA United States
Nursing
Continuing Education
Keywords
Microsoft PowerPoint, Microsoft Word, scheduling, reporting, data
entry, front desk, receptionist, multi-tasking, telephone skills,
organized, energetic
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