Quality Assurance Management

Andrew C. McCarthy

*** ***** *** **** ******, NC 27921 - USA Phone: (+1) 757 241

**** *-****: abg7vt@r.postjobfree.com

Education

Key Skills

employment

FOREIGN LANGUAGES

COMPUTER SKILLS

Master of Business Administration

University of Colorado at Colorado Springs Colorado Springs, CO

. Graduated May 2010.

. AACSB Accredited

Bachelor of Science in Biomedical Engineering

Virginia Commonwealth University Richmond, VA

. Graduated December 2008.

. ABET Accredited

Business Analysis Project Management

Information Systems Operations Management

Marketing Managerial Accounting

BUSINESS ANALYST

July 2010 to June 2011

Bleum Incorporated Shanghai, P.R.C.

. Gained in-depth experience in the IT Outsourcing Industry

. Received experience and training in business analysis and project

management with regards to estimation, business writing (Requirements,

Use Cases, RFIs, RFPs, etc.), negotiating, and presenting.

. Developed an extensive comprehension of the company's governance,

information security, and management processes.

. Assisted with in-house supplier quality assurance and information

security audits in order to verify employee compliance.

. Experienced in a variety of small and large-scale Offshore Development

Center (ODC) environments with regards to their business models, as

well as the systems and services that are both utilized and provided

to their customer.

. Directly involved in several development teams, learning the

domain and assisting in improving communication between

employees and the customer.

. Experienced in team conference calls and requirements analysis.

. Acquainted with ITIL v.2 & v.3 with specific consideration for

how it applies to a specific customer's IT processes.

. Lead the internal redesign of Bleum.com with respect to adding

content, changing user interface design, enhancing Search Engine

Optimization (SEO), and managing resources. This involved coordination

efforts across several stakeholders as well as weekly and monthly

reports and presentations to executive staff members.

. Developed multimedia material to help promote internal knowledge

sharing with respect to cyclomatic complexity and how it directly

relates to Bleum's efforts in improving supplier quality assurance

standards.

. Actively participated in programs designed to promote and improve

English levels among employees, while at the same time, creating an

even better working environment.

. Assisted the marketing department with various tasks including

organizing companywide events in order to further promote a positive

working environment.

INTERLIBRARY LOANS CLERK August to

December 2009

Pikes Peak Library District Colorado Springs, CO

. Utilized various cataloging programs to ensure efficient data

retrieval.

. Assisted in implementation of a new customer database to help improve

human factors.

Chinese- Over 1 year of experience learning to speak, read, and write while

living in China.

Spanish- Able to comprehend both written and spoken word.

. 1+ year of experience utilizing various in house and third party systems

designed for IT ticket management, system change requests, information

security verification and quality assurance tracking.

. Expansive operating knowledge of Windows and Apple formatted operating

systems.

. Well versed in Microsoft Project, Access, SharePoint, Word, Excel, and

PowerPoint.

. Aquatinted with .Net and Powerbuilder development tools.

References Available upon Request

Contact this candidate