Customer Service Sales
Resume:
Mohammad Azam
***** ***** *** **, **********, VA 23112
Cell 336-***-**** or Tel: 804-***-****
Email: abg7h5@r.postjobfree.com
Objective : Applying for office job sales position/administration/documentation.
Sending my resume for this great opportunity to utilize my experience.
Current Status : Job Seeking (From April, 2014 through present)
Education Qualification
Government Model High School
Lahore, Pakistan (1984)
Studied: Mathematics, Physics, Chemistry, Biology
High School Diploma
Government College of Science
Lahore, Pakistan (1986)
Studied: Biology, Physics, Chemistry
Associates (2 year College Degree)
WORK HISTORY / JOB DESCRIPTION
PATRICK KIA
Car Sales Representative
09/2013-03/2014
Nine Mile Road
Richmond, VA
At Patrick Kia, I was a car sales person. My responsibility for this job was to convince the customer in buying or
trading cars; preparation of documentation, marketing, keeping in touch with existing customers, mailing promotional
letters via email, and complete correspondence for store setup on all cars inventory.
JEWELRY & GIFTS
07/2011-08/2013
1387 West Broad Street.
Richmond, VA 23220
I performed my job responsibility as a Retail Store Manager/Owner.
SCRAP METAL RECYCLING
04/2010-06/2011
5050 Prospect Street
Trinity/Archdale, NC
Phone: 336-***-****
I regularly purchased all types of metal scrap, weight scale machine, and issued receipt to the customer & to the local
police department. Throughout the day, I sorted out items that I purchased. I then sold all the purchased metal scrap to
wholesale recycling companies. For daily basis, it was my responsibility of knowing the purchase, selling, and
wholesale market rates.
SEARS MARKETING CENTER
(Call Center, Sales/Retention Specialist, Administration Documentation & Dual Rate Supervisor)
08/2005-03/2006 AND 02/2007-03/2010
2080 Brentwood St.
High Point, NC. 27263
Telephone: 336-***-****
I performed my duties as a sales representative. My job was to tell the customers about the protection agreement on
appliances, electronics, lawn & garden equipment; parts of my job included satisfying the customer on products &
enhance the business sales. I sold protection plans for repairs and explained features and benefits of each plan.
In the Retention Department, my job was to prevent any cancellations of an account. This was very important part of
my job because I had to satisfy unhappy customers in proper way. This involved using good judgment and making
immediate decisions. I have some Customer Service Sales Certificate for 100% attendance from Sears, in which I
can provide at the time of interview.
Also, I was an employee for the home improvement (NCR) National Customer Representative. In this department, my
duty was to contact the sub-contractor/contractors, and review the customer warranty plan certificate. After that,
according to customer warranty plan for coverage; I provided the services for windows, doors, roofs, and gutters &
worked with documentation for every customer & communication with technical departments.
I worked at Sears from 2005 to 2006. I then opened my own New York Perfume & Gifts store from 2006 to 2007. In
2007, I re-joined Sears and work there until 2010.
NEW YORK PERFUME& GIFTS
(Own Business/Own Business/Self-Employed)
04-01-2006 / 01-2007
C5 Randolph Mall
Asheboro, NC. 27203
Telephone: 336-***-****
I purchased gifts and perfumes from wholesale in New York City and sold my products at Randolph Mall. I used
customer service to convenience the customers in buying the product. At this retail location, I sold so many different
gifts products like, dragons,light house towers, dolphins, belts, women hand bags, tigers, wolf, elephants and angels.
JUST CASUAL (GARMENTS)
(Assistant Manager Retail)
09-2004/08-2005
Four Season Mall, 2nd Floor.
Greensboro, NC. 27427
Part of my duty was to hang up pants, shirts, and many more garments. I kept the store clean, mopped the
floor, held a position as a cashier, and deposited any money in the bank. Important parts of this job
included: a positive dealing with co-workers/customers, making new schedules for all of the other
employees, preparing pay checks, and preparing reports for owner/manager, controlling inventory, dealing
with returned policy, and preparing inventory order, etc.
OWN BUSINESS / SELF-EMPLOYED
10-2001/08-2004
Ansari Traders
Yasin Aziz Textiles
Telephone: 336-***-****
I sold fabrics canvas in different varieties. I had to keep in touch with existing customers, showing them our company
samples and sending the samples by mail as needed. Also, part of this business included walking door to door, taking
orders, dealing with freight line, customs, and duties of USA overseas, surveys of local and international markets. I
have excellent experience of the imports/exports documentation & procedure.
TROPICANA CASINO / HOTEL RESORT
Sr. Slot Attendant
10-1995 /05-2000
Brighton & Boardwalk.
Atlantic City, NJ 08401
Telephone: 609-***-****
My duties were to repair with slots machine, payoff high roller jackpots, and provide great service to our valuable
customer who come to the casino to play. Filled out hopper with coins and serviced complete casino floor with proper
communication on radio. I paid out higher amount of Jack Pots to follow the IRS Rules of tax, team work and many
follow the business rules & process through some documentation.
**06-2000 Travelled Overseas; 09/2001 came back from overseas**
Honors / Awards
• Sears Customer Care Network (February 2010) – In recognition of dedicated service to the
company for 3 years.
• Commitment to Care (September 2009, Sears) – For outstanding performance of calls monitored
by quality
• Sears Customer Care Network (March 2, 2007) – For successfully fulfilling requirements of
National Inbound Sales.
Skills
Computer- Microsoft word, Power point, & Excel (45-50 Words per Minutes Typing Speed).
Basic Accounting
Language- English, Urdu, and Punjabi.
Contact this candidate