Manager Human Resources
Resume:
Anna M. Titsworth
Winnebago, Illinois 61088
Home: 815-***-****
Cell Phone: 815-***-****
CAREER OBJECTIVE
To obtain a management position where I can utilize my leadership and
management skills to enhance and/or improve the daily operations of an
organization.
SUMMARY OF QUALIFICATIONS
. Able to work in a diverse and fast paced environment.
. Organizational and time management skills to assist in any situation.
. Able to manage and produce under deadline conditions.
. Skills to train staff to perform to their maximum capabilities.
WORK HISTORY
Assistant Administrator, September 2008 - June 2009
Asta Care Center, Rockford, Illinois
. New Hire Orientation Program.
. Social Service Level II's.
. Facility tours.
. Facility Rounds.
. Oversee housekeeping, laundry, maintenance, and dietary departments.
. Schedules for housekeeping, laundry, maintenance, and floor techs.
. Typed up anything the company lawyers needed.
. Updated policy and procedure books.
. Responsible for committees (Staff Satisfaction, Compliance, etc..)
. Kept master MSDS book updated.
. Met with union when needed and handled phone court hearings.
. Additional duties as assigned by the Administrator.
Psychosocial Director, April 2003 - September 2008
Asta Care Center, Rockford, Illinois
. Responsible for conducting the psychosocial 1:1 and group programs.
. Daily charting of residents in the program (s).
. Create monthly calendars for group program (s).
. Provide 1:1 counseling for all residents as needed.
. Assist Social Services with residents concerns and complete quarterly
Level II's.
. Complete RAPS & Care Plans on residents.
. Conduct monthly orientation for all new hires.
. Complete mood and behavior sheets at the end of every month.
. Additional duties as assigned by the Administrator.
. Made monthly rounds with the Psychiatrist.
. Discharged psych residents to hospitals.
Assistant Administrator, July 2002 - April 2003
Villas Of Shannon Nursing Home, Shannon, Illinois
. Responsible for all departments except for nursing personnel.
. Update Policies & Procedures.
. Order Nursing, Housekeeping, and Laundry supplies.
. Assist families and residents with concerns.
. Give facility tours.
. Assist Social Services with charting and resident concerns.
. Train new personnel in Housekeeping, Laundry, and Maintenance.
. Conduct mandatory in-services.
. Assist Safety Officer with drills or concerns.
. Schedule work schedules for all personnel.
. Marketing for facility.
. Additional duties as assigned by Administrator.
Human Resources Manager, Feb 2002 - July 2002
Continental Care Center, Chicago, Illinois
. Conduct employee orientation programs.
. Responsible for employee incentive initiatives and disciplinary actions.
. Recruit and conduct screenings of all applicants.
. Over seen implementation of Occupational Health and Safety (OSHA).
. Knowledgeable of FMLA & Union policies and procedures.
. Implement facility Policies & Procedures.
. Organize and keep personnel records current and all other Human Resources
matters for staff of 190 employees.
Admissions Director, April 2001 - Feb 2002
Continental Care Center, Chicago, Illinois
. Tour families interested in placement of their love ones.
. Facility marketing at hospitals and local functions.
. Process admission paperwork with new resident and/or responsible party.
. Assist families with the public aid application process.
. Enter the daily census & reports into the computer.
. Assist families with the respite stay process.
. Knowledgeable of Medicare conversion to Exceptional Care.
. Pull up a HIQA on every inquiry.
. Assist families with Social Security problems and/or questions.
Office Manager, November 2000 - April 2001
Continental Care Center, Chicago, Illinois
. Manage & schedule work assignments for two employees.
. Monitor and evaluate employee quarterly and yearly reviews.
. Order and purchase office supplies.
. Responsible for all administrative duties (typing, filing, faxing, and
mail distribution)
. Prepare admission packets for all new & re-admits to the facility as well
as monthly reports.
Human Resources Manager, June 1999 - November 2000
Continental Care Center, Chicago, Illinois
. Conduct employee orientation programs.
. Responsible for employee incentive initiatives and disciplinary actions.
. Recruit and conduct screenings of all applicants.
. Over seen implementation of Occupational Health and Safety (OSHA).
. Knowledgeable of FMLA & Union policies and procedures.
. Implement facility Policies & Procedures.
. Organize and keep personnel records current and all other Human Resource
matters for a staff of 190 employees.
Food Service Supervisor, October 1998 - June 1999
Alden Lincoln Park Nursing and Rehabilitation Center, Inc., Chicago,
Illinois
. Manage and schedule work assignments for 10 employees.
. Monitor and evaluate employee quarterly and yearly reviews.
. Manage and schedule meals for all residents and employees.
. Follow and enforce OSHA rules and regulations.
. Follow strict guidelines regarding resident dietary needs and
assessments.
. Follow and enforce City & State regulations regarding food & safety.
. Order and purchase dietary goods.
Office Manager/Admissions, June 1995 - October 1998
Alden Lincoln Park Nursing & Rehabilitation Center, Inc., Chicago, Illinois
. Manage and schedule work assignments for staff of five employees.
. Monitor and evaluate employee quarterly and yearly reviews.
. Order and purchase office supplies on a monthly basis estimated value
$400.00.
. Responsible for all administrative duties (typing, filing, faxing, and
mail distribution).
. Accountable for all resident contracts and forms for admissions.
. Complete facility monthly reports.
. JACHO creditionaling.
Receptionist, January 1993 - June 1995
Carlton At The Lake, Chicago, Illinois
. Responsible for all customer service functions.
. Responsible for all administrative duties (typing, filing, faxing, and
mail distribution).
. Assist bookkeeper with accounting and administrative functions.
MILITARY HISTORY
United States Army (January 1983 - April 1990)
Traffic Management Coordinator
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