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Customer Service Manager

Location:
Pompano Beach, FL, 33076
Posted:
July 05, 2011

Contact this candidate

Resume:

Brenda Luciene Souto

**** *** **** *****

Parkland, FL, 33076

Phone: 954-***-****

Fax: 954-***-****

e-mail: abg6nz@r.postjobfree.com

________________________________________________

Education

B.A. 2010 Art History, English, Italian, Florida Atlantic

University

Thesis: Michelangelo's Last Judgment: A Deliberation

on Narrative and Gravity

Honors: Magna cum laude

M.A. 2010-2011 Italian Studies, Middlebury College, 6-week summer

study in Middlebury, Vermont and academic year in

Florence, Italy.

Thesis: Tradizione artigiana e filosofia neo-

platonica: la nascita di una nuova concezione d'arte

nella Firenze Rinascimentale

Educational Experiences Abroad

Department of Visual Arts and Art History and Department of Languages and

Linguistics, FAU, Summer Study Abroad in Florence, Summer 2007, Italian

Language and Renaissance Art and Architecture.

Department of Visual Arts and Art History and Department of Languages and

Linguistics, FAU, Summer Study Abroad in Florence, Summer 2008,

Advanced Italian Language and Renaissance Art and Architecture in

Florence.

Department of Visual Arts and Art History and Department of Languages

and Linguistics, FAU, Summer Study Abroad in Orvieto, Summer

2008, Upper Level Mixed Media Studio and Exhibition as Student

Installation Director. Church of San Giovenale Art Historical

Archival Research Project and Student Tour Guide, Student

Language Interpreter from Italian/English throughout the

program.

Department of Visual Arts and Art History, FAU, Fall Study Abroad at UFMG

in Belo Horizonte, Brazil Summer 2008, Visual Arts in Brazil I and II,

The History of Cinema.

ONG ASPARCAM, Voluntary teaching position for secondary art education

after-school program in the community of Sta. Maria, Belo

Horizonte.

Universidade Federal de Minas Gerais, fall semester study abroad,

August 4th to December 10th 2008, Belo Horizonte, Brazil. Visual

Arts in Brazil I, Visual Arts in Brazil II and the History of

Cinema.

Middlebury College, Italian School in Florence, September to December

2010, Florence, Italy. Dante Alighieri and 14th century Art,

Michelangelo and 15th century Sculpture and the Theater of

Goldoni.

Universit degli Studi di Firenze, September 2010 to February 2011

Florence, Italy. The History of Medieval and Renaissance Theater

and the History of Medieval Philosophy.

Middlebury College, Italian School in Florence, January to June 2010,

Florence, Italy. Masters of Renaissance painting, the History of

Medieval and Renaissance Florence and Independent Research

Project at the UNESCO World Heritage Office in the Historic

Center of Florence.

Professional Experience

UNESCO, World Heritage Office in the Historic Center of Florence,

graduate internship, April to June 2011. Carrying out daily

office duties in an Italian speaking environment; answering

phones, taking messages, managing calendars, receiving and

writing e-mails. Writing/elaborating/translating and editing

heritage conservation documents, the management plan, foreign

correspondence for the mayor's office and UNESCO site documents:

English to Italian and Italian to English.

ONG ASPARCAM, Voluntary extra-curricular activities for children of

ages between 8 and 14 at the community Conjunto Santa Maria in

Belo Horizonte, Brazil, September to December of 2008.

American Eagle Outfitters, Sales specialist and assistant

manager/keyholder, Boca Raton Town Center Mall, 2003-2006.

S Dan a, customer service and back-order specialist, Deerfield Beach,

Florida, 2006-2008.

Writing Center at Taylor University, writing center tutor, Upland,

Indiana, 2002-2003.

Fellowships, Grants, Awards

Lena-Camiccia Award for Excellence in Italian Studies 2008

International Programs Study Abroad Scholarship 2008

Languages

Speak, read and write fluently English, Italian and Portuguese.

Related Skills

Proficiency in Microsoft Word, PowerPoint, Outlook and Excel.

References

Mr. Carlo Francini Mr. Lisias Ransan

Responsible for the UNESCO World S Dan a Varnam Inc. CEO

Heritage Office of the Historic 320 South Military Trail, 33442,

Center of Florence Deerfield Beach, FL.

Via dei Servi 32, Florence, Italy 1-800-***-****

(39-055-******* abg6nz@r.postjobfree.com

abg6nz@r.postjobfree.com

Additional references:

Prof. Myriam Ruthenberg Professor Carlo Cinelli

Department of Languages, Middlebury College School in Italy

Linguistics and Comparative

Literature Via degli Alfani 48,

777 Glades Road 50121, Florence, Italy

Boca Raton, FL 33431 (39-055-******

561-***-**** abg6nz@r.postjobfree.com

abg6nz@r.postjobfree.com



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