Human Resources Management

SALLY PEA

**** ********* ***** ? Indianapolis, Indiana 46256 ? Cell: 317-***-**** ?

Home: 317-***-**** ? abg6kc@r.postjobfree.com

Human Resources Management: Dedicated and passionate about developing

strong employee relations and exceeding organizational goals. Solid

reputation for implementing policies and procedures that positively impact

profitability, employee satisfaction and overall productivity. Reputation

for displaying integrity and professionalism when communicating with

professionals at all levels. Adept at problem solving, decision making and

staff motivation. Proven ability to maintain employee morale during times

of change. Goal driven with demonstrated strengths in multitasking and

prioritizing assignments. Core competencies include:

? Employee Relations & Communications ? Benefits Administration

? Staffing & Recruitment

? Employee Coaching/Development ? Policy Development ?

Leadership & Strategic Planning

? Salary Administration ? Budgeting & Cost Controls ?

Profit & Non-Profit Organizations

? Performance Management ? HRIS Management ? Multi-

Site Management

? OSHA & Worker's Compensation Management ? Contract Negotiations

Professional Experience

Eli Lilly Federal Credit Union ? Indianapolis, Indiana ? May 2010 - Present

HUMAN RESOURCES BENEFITS MANAGER: Administers employee benefits program

including: health, dental, vision, STD, LTD, life, and voluntary

insurance programs; works with broker to negotiate premiums and plan

designs; administers annual open enrollment; manages HRIS; oversees

payroll processing.

Key Accomplishments:

. Successfully transitioned company's HRIS from Kronos to ADP Workforce

Now, which included modules for Payroll, HRB, Time & Attendance and

ADP Reporting.

. Developed on-line training resource that was designed to complement

the organization's succession planning program and provide employees

with greater access to training and development opportunities.

. Developed standards and work procedures for processing commission and

incentive payments; ensured consistent practices and facilitated

knowledge transfer.

The Stratford Companies ? Indianapolis, Indiana ? February 2008 - February

2010

HUMAN RESOURCES DIRECTOR: Established Human Resources Department; managed

HR, payroll and benefits administration for approximately 300 employees

in multiple states; had indirect supervisory responsibility for

HR/Payroll staff at each site.

Key Accomplishments:

. Created and established HR policies & procedures, wrote Standard

Operation Procedures for HR; created new employee handbook;

established employee classifications; wrote job descriptions and

created employee orientation program.

. Responsible for hiring 60 employees within four month period while

reducing need for outside recruiting firms.

. Managed payroll processing; established work rules and provided

timekeeping/payroll training to others; routinely reviewed

timesheets/payroll reports to identify trends and opportunities for

improvement.

. Implemented several new HR software programs, including computerized

timekeeping and on-line recruiting - eliminated need for a paper

process.

. Restructured employee benefits plan design and company's contribution

strategy resulted in reduced annual benefits cost.

. Analyzed cost of payroll processing and benefit providers; researched

options; made recommendations and implemented transition to a less

expensive provider.

. Developed staffing plans/ratios; established compensation structure

for new retirement community; created hiring process to ensure

consistent hiring practices.

. Developed and managed HR budget and assisted in establishing wage

structure for all positions.

Westminster Village North ? Indianapolis, Indiana ? October 2002 - February

2008

HUMAN RESOURCES DIRECTOR: Served as a member of the senior management

team; planned, organized and directed all components of human resources

administration to include: recruitment, placement, training and

development, performance management, salary administration, compensation

and benefits, employee relations, complaint investigation and resolution,

HRIS, worker's compensation, unemployment claims, and all state and

federal regulations for an accredited nonprofit CCRC (Continuing Care

Retirement Community) with approximately 260 employees.

Key Accomplishments:

. Administered employee benefits program including: health, dental,

vision, LTD, life, and voluntary insurance programs; worked with

broker to negotiate premiums and plan designs; administered annual

open enrollment and started annual benefits fair resulting in improved

staff education and benefits participation.

. Provided leadership during a time of change and growth; Westminster

Village underwent $25 million renovation and expansion project, which

added 71 independent apartments, 24 patio homes, and converted

independent apartments to licensed assisted living; resulted in a new

dining venue, an additional licensed nursing area and created a need

for 40 additional FTE's.

. Identified need for reorganization of company's management structure;

worked with a HR consulting firm to implement these changes, in

addition to updating job descriptions, performance evaluation process

and created a formal wage structure; negotiated with consultant for a

flat rate fee for the entire project, saved the company thousands of

dollars off original quote.

. Led HR initiative during a successful re-accreditation survey with

CARF-CCAC (Commission on Accreditation of Rehabilitation Facilities-

Continuing Care Accreditation Commission).

. Served as a resource for managers and staff to promote positive

employee relations; employee turnover was reduced 20 - 25% during my

tenure.

. Aggressively monitored worker's compensation claims; reduced annual

claims paid by $17,000 in a one year period by establishing the

company's first light duty program; annual claims averaged $9000 per

year for 260 employees in a high risk occupational classification;

company had no lost time claims for over four years; annual premiums

were reduced 25% in two years.

. Reduced annual recruitment advertising expense from an average of

$40,000 to $16,000 by shifting from newspaper advertising to internet

job postings without affecting applicant flow.

. Prepared HR annual operating budget; controlled or reduced expenses

each year.

PK U.S.A., Inc. ? Shelbyville, Indiana ? November 2000 - August 2002

HUMAN RESOURCES REPRESENTATIVE: Performed generalist duties serving

approximately 150 employees in a non-union manufacturing environment.

Key Accomplishments:

. Managed employee relation issues for assigned departments; developed

strong partnership with department managers which reduced employee

conflicts and improved moral.

. Managed worker's compensation claims, maintained OSHA 300 Log and

assisted in the creation of light duty work program resulted in

reducing paid lost time claims.

Dale Rogers Training Center ? Altus AFB, Oklahoma ? September 1999 - May

2000

TRAINING & COMPLIANCE MANAGER: Provided HR services for federal

government contractor; conducted inspections to maintain compliance with

USAF standards; resolved employee issues, performed payroll functions and

directed staff training.

Education and Certifications

Professional Human Resource (PHR) Certification, 2001

. Bachelor of Arts-Liberal Arts - University of Arkansas - Little Rock

. Certificate of Human Resource Management - Indiana University Purdue

University Indianapolis

. Society of Human Resource Mgmt Learning System, PHR Preparation - Ivy

Tech University

HR Peer Group - Focused on developing strategic HR skills - HR

Flashpoint, Inc.

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