Project Manager Quality Assurance

JASON M. DIXON

**** ********** **, *******, ** **808 ? 407-***-**** / 407-***-**** ?

abg5ow@r.postjobfree.com

Energetic, motivated IT professional with experience in network

administration, security, and technical support ? Dedicated to continual

learning and total quality management ? Engages team with an 'outside-the-

box,' proactive, intuitive management style ? Exemplary work ethic ?

Additional skills in the following areas:

Business Development ? Recruiting and Training ? Project Management ?

Client Relations/Negotiations ? Sales and Marketing ? Leadership and Team-

building ? Policy/Procedure Development ? Quality Assurance

TECHNICAL EXPERIENCE

General: Technical Support, Networking, Network Security, Systems Analysis,

Department Management

Operating Systems/Back Office: Windows 7 / XP/2000 Pro/Server 2008/Vista,

Exchange Server

Networking: Active Directory, ATM, Frame Relay, ISDN, TCP/IP, DNS, DHCP,

WINS, LAN/WAN, Star, Ring

Software/Languages: MS Office Suite, Virtual PC, SAP, Ghost, QuickBooks,

HTML, DirectX

Hardware: Cisco Routers/Switches, Network Hardware, Basic Hardware and

Peripherals

PROFESSIONAL HISTORY

Prepaid Legal Services/Identity Theft Shield & Protection ? Independent

Senior Associate ? 2010 - 2011

. Maintained responsibility for all aspects of an eBusiness; managed

business development, eCommerce, a small office network (including set-

up), website design and management, and all marketing campaigns

20/20 Companies, Inc, Fort Worth, TX ? Regional Sales Manager ? 2007 -

2010

. Managed telecommunications contracts for the Southeast and Midwest

markets and clients including Bellsouth, AT&T, Verizon, Direct TV, Dish

Network; managed Doors and Stores programs; worked with fiber optics,

DSL, satellite; handled MC - Teleconferencing, CRM, ERP, SCM Quality

Assurance

Coastal Courier, Inc, Pensacola, FL ? Assistant Operations Manager ? 2006

- 2007

. Managed information systems, systems synchronization, and human

resources

. Streamlined logistical, warehouse, service, and office operations;

implemented, updated, and manage IT solutions; maintained responsibility

for marketing and sales

Affinity Logistics Services, Pensacola, FL ? Independent Contractor ? 2005

- 2007

. Managed supply/transportation via licensed service / delivery teams for

Sears; teams Averaged an 8.5 out of 10 for customer surveys

. Managed accounting and quality assurance

Nolen Roofing, Remodeling, Landscaping, Inc, Pensacola, FL ? Sales and

Project Manager ? 2003 - 2005

. Sold and planned projects-start to finish; handled IT administration and

HR management for a small office

Jackson Hewitt Tax Services, Pensacola, FL ? IRS Claims/ IT Systems, Junior

Administrator ? 2002 - 2004

. Functioned as back office technical manager; managed IT/office networks

. Functioned as IRS claims liaison for clients and Certified Tax Preparer

III; used QuickBooks and tax software

US Navy ? Petty Officer 3rd Class/ E-4 ? 1997 - 2001 ? ASW/Aircrew-

Helicopters/ CSAR/Rescue Swimmer

EDUCATION and CERTIFICATIONS

Capella University ? BSBA - Technical Management ? 2011 ? Magna Cum Laude/

BSBA Ambassador

Pensacola Junior College ? AA, Business ? 2002 ? VP, Alpha Beta Gamma-

National Business Honor Society

New Horizons Computer Learning Center, Orlando, FL ? Currently enrolled in

MCTS/PMP program

Attained CompTIA A+, Network+, Security+

Pursuing MCTS and Project Management Professional Certifications - to

be completed 9/2011

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